I have to refund even though I have yet to recieve the retur
Summary: mohka97 expresses concern about having to process a refund before receiving the returned item, as indicated in the subject. curraone seems to acknowledge this issue, but no further details or resolutions are offered in their response. mohka97 replies once more, but the content is unavailable, leaving the discussion unresolved.
A buyer bought a second hand notebook that arrived damaged according to auspodt because of poor "packaging" fair enough I send the buyer postage and ask em to send the item. Days past and now ebay says I have 3 days to refund buyer even though item has yet to arrive. The tracking number they gave me is not auspost eventhough I bought auspost postage, and it still says its in nowhere near where I am. Ebay insists item has arrived and want me to pay refund. Anyway to refuse/report that? The only options are pointless
curraone
·1 year agoI would get onto ebay help centre and speak to a real person to get help.
mohka97
OP1 year agoThanks that helped, they resolved the issue instantly. Thanks heeps man.