Incorrect payment
Item listed for 29.95 only received 25.45 before fees and post. No discount.
can’t contact EBay nothing else I can do.
6 comments
Item listed for 29.95 only received 25.45 before fees and post. No discount.
can’t contact EBay nothing else I can do.
*casey*
·6 months agoThis often happens when sellers don't realise, or forget, they have 'automatic offers' enabled.
They're sent to members who have your item/s on their watch list and very often to members who have only 'looked' at your items.
Check to see if you have it set up for that item with 15% off.
If this is the case, you'll need to turn it off for future sales.
https://www.ebay.com.au/help/selling/listings/selling-buy-now/adding-best-offer-listing?id=4144&srsltid=AfmBOorj-99UuLK736j6FqLRjzoc7TL7kHelPkvqxZRXlzCQi0EfwJDy
harveymotorcycles
OP6 months agoYes, you are right. I have not come across this in my 3 year eBay career. Maybe ask first before discounting my stock? Not sure but I don't think I approved it but I may have.
sandypebbles
·6 months agoWhy can't you contact eBay?
The option is there for everyone, at the top of every page
Type speak to an agent in the chatbot, during business hours
harveymotorcycles
OP6 months agoOnly AI channels that lead to nowhere is there another way to communicate with them?
twyngwyn
·6 months agoFacebook??
harveymotorcycles
OP6 months agoThank you, I did end up speaking with an agent, after I got through the AI wall. but they were very helpful angd glad I did. turned out to be an automatic discount I was not aware of.