International Buyer can't activate Confirm Button to Buy my item
When I listed my item I intended for it to sell in Australia and did not select an international shipping option. A buyer overseas has purchased the item, but when checking out cannot click the CONFIRM button as it is greyed out. I cannot work out how to amend the setting to allow an overseas buyer to purchase the item.
3 comments
*casey*
·9 months agoYou can cancel a transaction using the reason "problem with buyer's address"
https://www.ebay.com.au/help/selling/getting-paid/sellers-can-cancel-order?id=4136&srsltid=AfmBOoo8YDOi_etZ3ah9B2WEnBIYjKzH0w63uHbXwiY3D_jLD2v25fy4
then go to buyer management in your settings and double check you have the box ticked
"Block buyers whose primary delivery address is in a location to which I don't post"
then click Save
https://www.ebay.com.au/help/selling/listings/creating-managing-listings/setting-buyer-requirements?id=4152&srsltid=AfmBOooMcb4h-syQErQ6zcyYRDppvyRqPFzjqAAEMa50Gx0zM7VH_Eak
robw03
OP8 months agoThank you for taking the time to reply.
*casey*
·9 months ago". I cannot work out how to amend the setting to allow an overseas buyer to purchase the item"
You're an inexperienced seller and I recommend that you
don't even think about selling a $1200 item to an overseas buyer
All the buyer has to do is open an 'item not as described' dispute and you'll lose the item AND your money.
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For an Australian buyer are you registered to sell and signed up for managed payments ?
https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792&srsltid=AfmBOopkKzSo1RZa2DLqMI_0SXPwyiGVcVOHggajMlSifg6xhlEjKLjw