Item sent to the wrong buyer | Selling

roteq_40 · 2025-02-12T23:14:14.489000Z

I recently sold two items on Ebay. The first was sent via Sendle to the correct person, no issues. However, I sent the second item incorrectly to the first person by mistake (I used the same postage label twice). I informed the second buyer of the mishap, they canceled and requested a refund, which I actioned immediately. The first buyer, who now has two items (the first which is theirs and the second which is not), messaged me once saying that I sent him an additional items (he is aware). I tried to arrange for Sendle to pick it up from this person's address, however they are not responding to my messages. Given this was completely my fault, can this person actually keep the second item without repercussions?

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Item sent to the wrong buyer | Selling | eBay Australia