Buyer contacted me the seller said she can't make the payment as the invoice is ticked Paid!!! the item has not been paid - I can't find the invoice to untick how do I get hold of Ebay to help me out here!!! do I have to wait till everyone has come back to work??
janz573792
OP2 years agoBuyer contacted me the seller said she can't make the payment as the invoice is ticked Paid!!! the item has not been paid - I can't find the invoice to untick how do I get hold of Ebay to help me out here!!! do I have to wait till everyone has come back to work??
padi*0409
·2 years agoGo to the link below and scroll to the bottom for the contact options.
https://www.ebay.com.au/help/selling/getting-paid/getting-paid-items-youve-sold?id=4814
davewil1964
·2 years agoIf you marked it as paid you should be able to unmark it.
If eBay marked it as paid it probably is. Do you have any holds on your funds?
janz573792
OP2 years agono its not paid the buyer contacted me to say she is trying to pay but can't as invoice is ticked PAID