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Late shipment defects
I just looked at my seller dashboard and I have 7 late shipment defects,it is ticked as carrier says late not buyer.How does what the carrier says count as a defect.Five arrived within the time and two the buyers asked me not to post until they returned from holidays.
Can someone enlighten me to how this works.Thanks
6 comments
rocket2retro
·10 years agoI can't answer you question as to the carrier, however many sellers (myself included) have extended our handling time to 4-5 days to allow more 'grace' with this ridiculous system. I still post every day (sometime twice) and so far it seems to working.
If you have the emails from the buyers requesting you defer posting I'd say this would be evidence for these defects to be removed.
Unfortunately buyers don't realise that answering 'no' to the question 'did your item arrive by date/date/date?' results in the seller receiving a defect.
collect247
·10 years agoIf the head of ebay had a brain then he would get rid of the **bleep**en stupid defect system all together.
Why would a business hand out defects thus resulting in a seller eventually being restricted or suspended,
when the seller is ebays bread and butter.
You might say well if the seller goes with the flow then no defects will be issued,but why put sellers through this **bleep**?
I will never fathem ebays defect system,but as they say easy come easy go.
amber-eyed-girl
·10 years agoBecause the defect system was conjured up to retain buyers.
Which is where the money, ultimately comes from.
seller standards = increased buyer confidence = increased eBay sales, would be the gist of it.
on paper, anyway.
popcollectorsofficial
·2 years agothe only problem is, buyers are constantly leaving, because sellers are leaving for getting punished, in turn resjulting in less money for ebays shareholders, itsa lmost like the opposite of what they are trying to do.
sandypebbles
·2 years agoActually the problem is a LOT has changed on eBay since 2016, when the comment you are responding to was made
underbat
·2 years agoHello everyone,
due to the age of this topic, we have locked it from further comment