Lost in Transit
Hi,
Contacted by the buyer that the item has not been delivered since 6th Jan 2025- which I have receipt support that I have posted the item. Unfortunately it does not come with tracking details.
can you please advise what can eBay supposed the seller in this situation as this is the first time I came across this situation.
thanks
4 comments
curraone
·1 year agoI have receipt support that I have posted the item what kind of receipt? can you explain?
sandypebbles
·1 year agoWas this the paper bag you charged $8 odd for postage, with eBay postage labels ?
Confused if so, how you don't have tracking
In any case, if you don't provide tracking, that is the chance you take
And yes, refund the buyer
Always
countessalmirena
·1 year agoIf you post untracked, then you will lose an INR case - every time.
As twyngwyn says - refund the buyer.
twyngwyn
·1 year agoRefund now