Ongoing Checkout Issue – “Item Isn’t Available for Purchase in Your Location” (Perfume Listings) | Selling

q5r8z_65 · 2025-02-15T05:42:26.687000Z

For over a month now, buyers have been unable to check out my listings due to the message:“Unfortunately, this item isn't available for purchase in your location.” However:Buyers can add the item to their cart, but checkout is blocked.The issue randomly disappears, leading to an influx of orders before returning, usually 2-3 days.No shipping restrictions exist – listings clearly state "Posts to Australia" with zero limitations.My shipping policy is consistent across all listings and has not been changed - not at all.The products are perfumes/fragrances, but they comply with eBay’s policy updates (no restricted ingredients, all legal).No, I’m not selling low-effort samples or testers in letters. Everything follows best practices, is legally compliant, and meets all shipping and packaging requirements.eBay support claims this is a technical issue, yet it has persisted for over a month. What’s worse, it seems to selectively impact certain sellers. Before anyone gives low-effort, surface-level responses just to gain points, here are some preemptive answers:Yes, the buyer is in Australia.No, the item is not pickup only.Yes, I am fully aware of the Dec 5, 2024, policy update, and my listings are compliant.If you’ve actually solved this issue as a seller—or have any useful insight—please share. Otherwise, don’t waste time stating the obvious or copy-pasting policy updates that don’t apply. Has anyone managed to get their listings fixed for checkout? If so, how?

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Ongoing Checkout Issue – “Item Isn’t Available for Purchase in Your Location” (Perfume Listings) | Selling | eBay Australia