Overcharging on offsite campaigns
Summary: The discussion on overcharging in offsite campaigns had minimal input, with both participants moonstoneandmeadow and twyngwyn not providing detailed content in their posts. There seems to be an implication of dissatisfaction regarding the cost associated with these campaigns, but no specific details or outcomes were shared.
Hi there I didn't realise I had offsite campaigns turned on and it was accruing daily charges and I don't even have daily sales!. I went online for help in how to turn this off, cancelled it and deleted the campaign several days ago. Yesterday I discovered I was still accruing daily charges. I managed to get through to someone via the chatbox and someone called me back. Apologised and refunded yesterday's charges. However, today I see that it is still accruing charges. I have checked the dashboard. There are no campaigns showing. Family members have also checked the dashboard and can see no reason why these charges should continue. I have a basic subscription which I am stupidly paying for. Anyone else have this problem? Help in sorting it out would be appreciated. Many thanks.
twyngwyn
·4 months agoYou are running a sale with free express postage?
https://ebay.io/m/FjkgCc