purchase lable on ebay but charge more when payout.
I recently found when I purchased lable from ebay, which is 250g sendle parcel drop off. the postage when I purchased was $5.86, but when I received payout from eBay, the postage actually charged $14.46. and it happened several times. All my parcels sent through sendle are under 250g.
6 comments
kcc999
·3 years agoSame here but this time Sendle (using CouriersPlease) re-weighed my 170g parcel at 30kg with 60cm x 40cm x 20cm box and I am sending a simple summer dress made out of polyester which weighs only 150g
Go figure!
sugar249
·3 years agoWhy are you putting it in a box that is over 1/2 a metre long, it would be done by cubic weight, doesnt make sense using such a big box.
kcc999
·3 years agoI sent it in a satchel weighing 15g but Sendle decided to change it that I sent it in a large humungous box
*in*house
OP3 years agoEvery time I sent it under 250g and in small box, and I normally fill the size a bit bigger than the it actually is. probably it's the problems.
asporty
·3 years agoJust checked invoices for the last 3 months and all good for me. Check with ebay customer support if you clicked on the right postage option when purchasing
*in*house
OP3 years agoThanks