Purchasing Sendle postage label?...do beware and be wary | Selling

vby · 2022-06-02T11:18:54.590000Z

My last 5 orders when purchasing Sendle postage labels was very frustrating.After I purchased the Sendle postage labels which is slightly lower than Australia Post,I was surprised when Ebay billed me the Sendle postage cost at a higher rates...even higher than Australia Post rates.When I contacted Ebay, I was told that it was Sendle who charge the higher rates and ask me to contact Sendle Customer service to clarify the matter instead which I did.I was then told by Sendle that my parcels with the 'weight & volume' should be on the higher rates.But I said to them (Sendle).. why the hell did you offer me the lower rates in the first place?Their response was that they have no control over why Ebay offers the lower rates on their platform! They in turn ask me to query Ebay and not them!Seems like both parties are passing the buck back and forth!*Please note..my parcels weight & volume are spot on. Did not under weigh or scale.*I have been selling on Ebay for the past 20yrs and been using Australia Post. I think I'll stick with them although their cost has been going up. At least NO surprises.Thanks Sendle....I'm boycotting you for good! Don't need the hassle!!

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Purchasing Sendle postage label?...do beware and be wary | Selling | eBay Australia