Unfortunatly had to cancel a sale and refund a buyer,My payment for sale had not been sent out to my bank,presumed Ebay would refund buyer what they had paid as Ebay still had all funds in hand.But No,,Ebay are asking me to send another $27 dollars to complete the refund to the buyer ,They have all the payment in hand,Why are they asking for additional payment from Me,,When I have not recieved any payment into my bank.from this sale yet..

The payment that the buyer made is refunded to the buyer from the funds that eBay has. But you still need to pay eBay fees( which cannot be taken from the buyer's payment as all of that has been refunded). This is why eBay is asking you for money.

Refunding a buyer,Ebay asking for fee from me to complete refund | Selling

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Refunding a buyer,Ebay asking for fee from me to complete refund | Selling | eBay Australia