Return and refund sent buyer won’t return the item. | Selling

jd_timers · 2024-04-30T20:27:52.880000Z

Hi there, can anyone help? I can’t get any response from ebay. I sold and item. The buyer wanted a refund. Starting the item was old and not new. When the listing did not say new. But in the message the buyer claimed it was damaged. I accepted the return and sent them a return shipping label. I asked the buyer to send it back for a full refund.The day after the buyer said they gave it to the jeweller for repair. I asked them to send it back as received. The buyer raised a payment dispute. I refunded the full amount before I got the item back. Which is my mistake. The buyer won’t respond to communication. ebay has closed the case. Now I don’t have the item or the money. What do I do next? How can I take regal action.

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Return and refund sent buyer won’t return the item. | Selling | eBay Australia