Return and refund sent buyer won’t return the item.

Summary: The discussion centered on an issue where a refund was sent to a buyer who then refused to return the item. jd_timers initiated the discussion, and there were responses from countessalmirena, twyngwyn, and designers*n*more. However, none of the participants provided further details or solutions in their responses, leaving the initial concern unresolved.

Hi there,

can anyone help? I can’t get any response from ebay.
I sold and item.
The buyer wanted a refund. Starting the item was old and not new. When the listing did not say new. But in the message the buyer claimed it was damaged. I accepted the return and sent them a return shipping label.
I asked the buyer to send it back for a full refund.
The day after the buyer said they gave it to the jeweller for repair.
I asked them to send it back as received.
The buyer raised a payment dispute.
I refunded the full amount before I got the item back. Which is my mistake.
The buyer won’t respond to communication.
ebay has closed the case.
Now I don’t have the item or the money.
What do I do next? How can I take regal action.