Return To Sender - Buyer MIA | Selling

Anonymous User · 2024-07-19T17:46:52.136000Z

Hey, I am not a normal ebay seller just had some expensive items I was looking to get rid of. I sold a 1K item to a buyer almost a month ago, listed as no returns. It was literally shipped out same day and arrived within 2 days via UPS. I am an international seller so it cost me $100 to ship it, the buyer only paid like $70 to ship, so I ate the extra $30. It was sent signature required due to the value of the item. Buyer missed 3X delivery attempts and didn't respond to messages for 2 weeks. I finally heard back a week ago and they said they were on vacation and missed the package. Cool I said UPS still has your package you can go pick it up and never heard from them again. I reminded them again to pick up their package with all numbers and tracking infos. Another week passed. Now I get an email from UPS they will do return to sender if buyer doesn't pickup or contact them in 4 days. I message them again with this info to no response. I sold another similar item to another buyer and that buyer is willing to buy this item if it does go return to sender. So what are my options? 1. Refund full - Cancel the transaction after i receive item back, but then I am out $100 (original shipping) + $100 (return to sender shipping due to international) = $200. Plus all the wasted time and effort going to UPS and messaging the buyer for weeks( I am an entrepreneur my time is valuable). Resell to the second buyer I have lined up. 2. Refund partial - Item cost less ebay fees ($220) + Shipping ($100). Sell to the other buyer when I get the item back. I think this option opens me up to credit card chargeback but MBG would have passed, and the UPS tracking link shows attempted delivery. 3. Keep all the money and resell to second buyer. Open me up to chargeback from credit card but ebay wont refund them as MBG voided due to attempted delivery. I am not interested in the "moralist" perspective, as my time is worth more than dealing with this buyer, and more interested in the best way to resolve while getting all my money for both the item and my time. I also dont care about feedback as I dont even use ebay, just needed to get rid of these few items. I am leaning towards #3, and I think it is worth the risk as I doubt a buyer like this would even do a chargeback. Seem to not really care about a 1K item. Plus I would have resold already to another buyer which would cover me in case there was a chargeback. Am I understanding all 3 scenarios correctly according to ebay's policies? As in I can relist my return to sender item without refunding the buyer anything (UPS shows 5X attempted deliveries)?

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Return To Sender - Buyer MIA | Selling | eBay Australia