Ridiculous fees
I have recently been made aware that ebay is slugging me 20% for pump parts that I sell on their platform, this is too expensive for me to continue on this platform. Is there a way that I can speak to a real person about getting the fees they charge lowered. I can see why facebook marketplace is so big now
18 comments
p9games
·3 years agoMillions of items sold on this platform a day. You really think anybody is empowered to wave a wand and lower YOUR fees? That's assuming they were inclined to do so, which they are not. The platform fees are well documented. You either perused them before selling or chose not to.
Your 20% claim is likely incorrect. Unless you've paid to promote your listing the fee will be around 13%
FB marketplace definitely has some benefits. It also has some very real downsides (scammers, no payment processing, lack of automation / API) which make it impossible to sell at scale, but perhaps it's the right option for you.
springyzone
·3 years agoThere is the chat line but I doubt you'll get a rep on there who will lower your fees.
There is a set structure and from what I can gather, they stick to it.
If you have a problem or ebay makes a mistake with something, I have heard of people getting a refund.
But you're not talking of special circumstances with your items. I am not a seller but I don't think it is like bank loans, where you can negotiate a different individual rate?
Yes, marketplace is huge & it may work for you, I don't know. My own experience on it has been that it can be annoying as people expect you to be online 24/7 with instant replies & quite a few try to beat you way down in price. Insulting offers, actually. If you do try marketplace, I would advise putting the words Not negotiable in your ad. But if you want your ads on marketplace to be featured, they charge for that too.
Sometimes you might need to bump up the price of your item to cover the advertising costs.
gutterpunkz05
·3 years ago13.4% Unless you are using promotions
sugar249
·3 years agoBe interesting to see how you work out the maths to get to 20%
izikazoomba
OP3 years agoI take the full price deduct 20% from the total
sugar249
·3 years agoLOL. ok, I'll make my question clearer, show the calculation that Ebay used.
Sale price.
Fee charge
any other costs
total in your bank
domino-710
·3 years agoAre you including the cost of your store in this. ??
Or just sales.
izikazoomba
OP3 years agoI dont have a store, selling from the basic platform
imastawka
·3 years agoBut you still have a Payments Tab to look at.
imastawka
·3 years agoYou can view a detailed breakdown of how all transaction fees are charged for each order in Seller Hub or My eBay. Here's how:
The Fee details section shows the final value fee, and any other transaction fees due at the time of sale. Any final value fee promotions or discounts will also be visible. If you would like to review all of your fees in a single report, read our article about reconciling your eBay sales transactions.
How fees and selling costs are charged | eBay
davewil1964
·3 years agoThere you go. What you should do is take the difference between full price and what you get.
Are you using eBay labels, perchance? They are not free and are charged to your account.
imastawka
·3 years agoFees are not 20%, but 13.4%
Selling fees without an eBay Store | eBay
izikazoomba
OP3 years agoThat is what I thought but when I work it out it is between 19% and 20% I have heard that they charge higher fees on some items but that is ridiculous
twyngwyn
·3 years agoSelling fees without an eBay Store | eBay
Your pump parts are Tier 4
gumardee_coins_and_banknotes
·3 years agoWhere have you been, ebay fees are between 14-20%.
eol-products
·3 years agoThose rates are quite high, checking a few of my last payments fees are 6.6 to 10.3. 6.6 was due to getting this promotion 30% off fees for new items listed this month that sell before renewing in a months time.
imastawka
·3 years agoI've been right here.
Read the link I gave for ebay's fees.
sandypebbles
·3 years agoWhy are you needing to pay 20%? and only just made aware?
You agree to pay the fees you are required to pay before you list
No, eBay CS can't give you special treatment, you owe what you owe
If you believe Facebook Marketplace is the right place for you, off you go
Don't forget to end your current listings if you did'nt look at what fees you'll pay for those either