Seller ratings - need to get order classification changed as incorrect
Hi there. In my latest seller ratings I have been flagged with late despatch but the customer had requested this when it was ordered. How do I appeal and get the order updated?
2 comments
twyngwyn
·9 months agoClick on the item in seller hub and dispute your rating by sending eBay the message from buyer
muhammadu_49
·9 months agoDear Seller, I recommend reaching out to eBay Chat to explain the situation and ask them to remove the flag. This will help keep your store’s performance rating in good standing.