Sellers who sell the same items as you pose as buyers??? | Selling

smarterbargains · 2017-05-24T13:19:42.809000Z

Hi, has anyone had the misfortune of selling items to a buyer who then continues to buy from you, then messages you and says oh this is missing, or item is not working etc? I as an honest person, replace items, or send missing items. I've done a little research and have found that this "buyer" has a seller's acount and is selling the items i have for sale. Further research has uncovered that they have bought the items from the same auction!! Therefore I believe that they are buying from me at a way cheaper price than what they are selling at, and telling me that item is faulty or missing parts, so that i am acutally replacing their own faulty or missing items!!! I contacted ebay about this and they said they would look in to it. But today this "buyer" opened up two cases against me, and want a full refund!! Paypal have now my payment on "pending"! Too late to contact ebay tonight but will do so first thing in the morning! Has this happened to anybody else? Should i name and shame?

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Sellers who sell the same items as you pose as buyers??? | Selling | eBay Australia