Suspended account — only getting automated email responses, no way to reach a human

Question

Hi all, My account (se_906697) was suspended in late December 2025, just two days after it was created. The account had three listings and one purchase — no disputes, no complaints, no policy violations of any kind.I've appealed multiple times via the "email us" option in the Help centre and every single response arrives within minutes and is word-for-word identical. No human has reviewed my case. The suspension cited "activity putting the eBay community at risk" with no specific reaso...

sandypebbles · Accepted Answer

Might be different in the UK where your account here is registered, but here in Australia  Once an account is suspended that is usually it  Had you fully signed up to Managed Payments and been verified to sell on that account? Did you list something that was not allowed? Emails are pointless, they are not read by humans, bot automated only eBay help is at the top of every page where you can type 'speak to an agent' in the chatbot But you will get the same...