System auto changing my listing templates
For some days now I have been having persistent problems with the system changing my listing templates. It removes some of the preset information, inserts a message about the use of AI into the 'item description' section and deletes the preset postage settings. I have tried re-saving the template any number of times but the problem persists and it's wasting a lot of my time having to reinsert the relevant information for every listing. Is anyone else experiencing this problem?
2 comments
tasmanianbeauties
·1 year agoEbay deleted my entire description and inserted their own measurements that were nothing like the item. Needless to say I got a not as described return and then Ebay had the gall to send me tips on how to avoid not as described. i wasted an entire evening "discussing" it with them only to met with the childish toddler tantrum of it is "unfair to expect ebay to take responsibility." They are happy to take the money but they don't want to do the work to make their platform function correctly. Now I am just going to cancel sales that have errors in them and Ebay can deal with the fallout from that.
domino-710
·1 year agoYet - eBay always gets away with these problems by stating on every listing - the seller is responsible.
So it pays to check each and every listing - then hit list.