"eBay Customer Service has placed the appeal on hold until 23 Sep 2024 to allow time to provide additional documentation. If we need additional information, we'll send you a request by email."I have additional information I'd like to provide. How can I email it to ebay?

There is a case opened by a buyer which I have appealed. This is the message on my account | Selling

There is a case opened by a buyer which I have appealed. This is the message on my account | Selling | eBay Australia