Too hasty to refund, am I now reliant on their goodwill to pay for the goods?
A buyer made a complaint that they had not received the item. I provided the wrong tracking number and immediately assumed I had the parcel mixed up with another buyer's, and this would take a long time to resolve. Therefore I refunded their payment. However, it now appears I just got the tracking numbers mixed up. They will receive the goods on Monday. I have asked them to pay me back when they get the items but I was wondering if ebay can help me ensure I get paid for this item.
1 comment
repentatleisure1952
·2 years agoYour username fits what you have done.
You are now at the mercy of the buyer... hopefully they are honest.
After you have refunded eBay will not be able to help you.
Good luck.