I did find it a bit of a maze to get to at one point. It seems to be easier now, though.
The other thing I did was the ask ebay thing on Twitter. I found them to be quite helpful too. The chat depends on who you get, though. There are the ones who can't deviate from their pre-prepared sentences and others who can be a bit more communicative.
Like the other person said that if you use the chat function you do get a record of the chat sent to your email.
go to the chat box select a few generic answers then a choice contact agent comes up. select them to call u
. they call straight away. They show u your phone number they will call just check last digits are complete as the international 61 drops the last number if u don't take out the first number)
You're better off asking here, but if not inclined....go to HELP (top of page) & conduct a 'live chat'.....type (not talk) to someone in Asia that is reading from a script (generally).....but you will get a transcript sent to you (that is the only benefit)
2005verrall
·3 years agoI did find it a bit of a maze to get to at one point. It seems to be easier now, though.
The other thing I did was the ask ebay thing on Twitter. I found them to be quite helpful too. The chat depends on who you get, though. There are the ones who can't deviate from their pre-prepared sentences and others who can be a bit more communicative.
Like the other person said that if you use the chat function you do get a record of the chat sent to your email.
specialize_me
·3 years agogo to the chat box select a few generic answers then a choice contact agent comes up. select them to call u
. they call straight away. They show u your phone number they will call just check last digits are complete as the international 61 drops the last number if u don't take out the first number)
twyngwyn
·3 years agoYou're better off asking here, but if not inclined....go to HELP (top of page) & conduct a 'live chat'.....type (not talk) to someone in Asia that is reading from a script (generally).....but you will get a transcript sent to you (that is the only benefit)