Unable to Edit Postage When Combining Invoices on eBay
Summary: The discussion revolves around an issue experienced by centsis when trying to edit postage while combining invoices on eBay. Several participants, including aussieken1957, davewil1964, curraone, twyngwyn, and chameleon54, responded to the query but did not provide further content or solutions, suggesting the topic was raised without an accompanying dialogue or resolution.
Hi everyone,
I’m having an issue when trying to send a combined invoice on eBay Australia. The postage field isn’t editable – it’s completely locked, so I can’t adjust the shipping amount when combining multiple items for a buyer.
I’ve tried refreshing the page, switching browsers, and checking all my shipping settings, but nothing has worked. I contacted eBay support, but they didn’t seem to understand the problem.
Is anyone else experiencing this, or know how to make the postage field editable on a combined invoice?
Thanks in advance for any help!
Regards
chameleon54
·10 months agoI had the same problem a couple of days ago. The really weird part is ebay filled in a random price I regularly use for parcels which was the price I would have entered anyway. I dont use the item size and weight settings when listing, so ebay had no way of knowing what I would charge for combined post for the four items. Not only is the combined post setting locked, but ebay are mind readers too. 😀
twyngwyn
·10 months agoAre they auctions, BINs, or a combination of both?
curraone
·10 months agoCan you try adding a discount instead? I seem to remember there is an option for that.
davewil1964
·10 months agoDo you have 'free' postage?
That is the usual case - no postage means no ability to discount. After all any discount of 0 is 0.
Or do you require immediate payment? That is an item by item payment. Also not discountable.
aussieken1957
·10 months agosame here I cannot update combined postage what is the trouble