Unfair holding sellers Money, Tracking scan error, buyers received packaging Money on Hold | Selling

allkservice · 2025-01-08T10:20:29.772000Z

We dispatch all packages via Australia Post with tracking. However, due to occasional scanning errors by Australia Post, some tracking numbers appear invalid. Despite customers confirming receipt of these packages, eBay unjustly withholds funds, citing lack of valid tracking. This practice is detrimental to small businesses, especially during challenging times, as eBay's actions are financially constraining. Attempts to contact eBay have yielded no response, prompting consideration of a class action lawsuit. This issue has been a topic of discussion among eBay sellers, with some considering legal action due to perceived unfair holding of funds.EBAY COMMUNITY Additionally, the Australian Financial Complaints Authority (AFCA) handles disputes related to financial services, including issues with online platforms like eBay. Sellers have previously been advised to lodge complaints with AFCA regarding fund holds.EBAY COMMUNITY Given these circumstances, consulting with a legal professional to explore the possibility of initiating or joining a class-action lawsuit may be a prudent course of action.

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Unfair holding sellers Money, Tracking scan error, buyers received packaging Money on Hold | Selling | eBay Australia