Unjustly banned from selling with unfounded allegations | Selling

wolf_jaw · 2024-06-01T03:57:27.033000Z

Hi, I'm in Australia and been selling for 10 years.100% positive reviews, refunded when needed and so on. Really went out of my way to be a good seller. 1 day I was restricted from selling and asked to prove I have delivered all my sold items.I did this with customer reviews, tracking numbers and photos of items and buyers property. Then they accused me of being linked to another account, I asked for proof as I haven't herd of this account and they quickly changed to asking for receipts of the items I'm selling.I provided this and they permanently restricted my account from selling.I keep asking how I'm linked to this other account and they say they can't share that info due to privacy....Makes no sense. if they are so sure it's my account, why can't they give me the details? To them it's giving my details to me!!!Is it because they have the same name as me? do they have the same address as me?They won't let me prove how I'm not linked to this account because I don't know how I'm linked to this account.Went to the ombudsman and as this is a privet company they couldn't do much and advised to seek legal advice. Has any 1 got some pointers on what legal services I should follow up with?

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Unjustly banned from selling with unfounded allegations | Selling | eBay Australia