Warning - Offers to sell outside of eBay email received
Summary: The discussion centers around a warning about offers to sell outside of eBay, with several participants engaging in conversation. fancy_tote opened the dialogue, and davewil1964, springyzone, and others contributed with multiple responses. The thread reflects concern about receiving unsolicited emails offering sales outside eBay, indicative of potential scams. siddieswans and domino-710 also participated, contributing to mitigating potential fraud by spreading awareness. Additionally, kh-jean and docoproducer added to the discourse, concluding the discussion.
Just received the most annoying and blazey message from Ebay, Notifying me that my latest listing has somehow violated Ebay policy by:
"Offering to buy or sell outside of eBay policy"
Without Ebay being specific, leaves a guy scratching their head, wondering What are you talking about Ebay?
or more appropriately, What have you been smoking lately Ebay policy representative.
With no clue or clarification of where the policy has been violated, How can any reasonable person know how or where to revise the listing?
I have checked, re checked and checked some more, I have revised about 10 times on what I figured Ebay straining at knats on some worthlessly motivated all too precious issue might have got there nose unjointed.
And still no joy, my listing is still shut down.
Ebay really need to keep it real, by at least making properly known what the issue pertains to specifically when making these seeming erroneous proclamations.
I would post a link to the listing for a check over by Community forum users who might have been able to assist to find what the problem might be causing Ebay to all of a sudden get so pecious on me.
But alas, cant even do that, as the listing has been de listed.
Thanks Ebay, working your magic, yet one more time.
Ridiculous !
docoproducer
·1 year agoI sympathise with you as I cannot understand how EBAY has come to the conclusion that I am trying to sell one of my DVD's outside of EBAY. I sell a lot of my DVD titles through EBAY and even though this is a different title the body of the listing has not varied. Why is this listing in violation when none of my others are? I believe someone at EBAY has made a mistake with this one.
kh-jean
·1 year agoHi everyone,
This discussion has gotten a bit off-topic and heated . Please remember that, while it is fine to disagree with others, discussion should always remain friendly and respectful as required by the Community Guidelines.
Thank you for your cooperation.
davewil1964
·1 year agoDid you include contact details in the listing?
You have 8 extant listings. What is the difference to the one you can't list?
fancy_tote
OP1 year agoNo Did not include contact details.
I really believe eBay are out of their right mind.
The one thing that may have triggered the concern, is the fact I were a little unsure how postage might pan out for such a heavy 6kg item, So mentioned within the add to contact me for postage costs accordingly, as they varied greatly within Australia depending on distance away.
I since took out that part of the listing and fixed the postage issue to get prices direct through eBay Aus. Post facility, and yet my listing is still shut down.
The only clarification in eBay's reasoning for shutting the listing was given as
Policy Violation "Contact Information Sharing Policy"
And that is an absolute load of **bleep**.
Have heard that eBay don't even use real people to analyze these issues any longer, just all determined by mindless bots,
And yeah it really shows, a mindless bot gets on your case for no good reason, and cant tell the difference between common sense and the absurd
Very telling.
eBay just cause so much unnecessary grief to innocent sellers, seeking simplicity of selling an item,
Total rubbish eBay, Cop a clue
You get paid enough,
So start earning your income with better service to the people that pay your income, and it aint the buyers.
davewil1964
·1 year ago"Contact Information Sharing Policy"
As I originally suggested.
You seem to be under the fallacious idea that you are talking to eBay.
You aren't. You are soliciting help from other eBay members, similar to yourself. Except we have a clue.
Handy hint - MEMBER boards.
fancy_tote
OP1 year agoSorry Dave, not under anything fallacious as you might propose,
Just had this uncanny feeling that perhaps eBay might really care, and once and a while might drop by to offer assistance for the grief they cause their sellers.
Cheers
springyzone
·1 year agoWe're none of us working for ebay.
Without seeing an ad, we have no way to know exactly what the problem is either, if in fact there is a problem.
I agree with you in that I think where an ad is pulled down, ebay should at least be very specific in letting a seller know what the exact problem is-whether it is the wording, contact details, whatever.
My only suggestion would be to model any future ads very closely on the ones that didn't get pulled.
You could also contact help, and continue till you get onto a real person (not the Bot) and see if they can clarify what part of the ad was in breech of conditions but I don't hold out a lot of hope with that.
Are you able to cut and paste the wording of your ad here? I know the ad itself is gone but you may still have a copy of it.
fancy_tote
OP1 year agoIts already been one day, I have appealed the matter with eBay, and requested better clarification of the issue they accuse me of, and yet still no reply from them.
As far as I'm concerned, its all very indecent of eBay to act in such a random unintelligible way to cause a simple seller unneeded unnecessary and seeming unfounded grief.
And when requested better clarification, given the cold shoulder and basically ignored.
wondering how long till I get some kind of human touch from eBay to address the concerns of the contention they have caused ??
All the same, thanks for your support and kindly suggestion,
Cant see really anything done outside of eBay policy protocol, and really nothing out of the ordinary to how all my other listing have been presented.
Cheers.
siddieswans
·1 year agoIf you used the words "contact me" that could be enough. I know you then removed those words but if the listing essentially remained the same, it may still be flagged as a problematical listing and disallowed.
You could try a new listing for the problem item, changing as much as possible in both title and description. So if you have 6 - write six; if you must use a trade name put it in "" and capitals. Change the order of the wording. Bots (or maybe AI now) have always scanned listings for such misdemeanors, you just have to find a way to work around them. It has been successful for me in the past; it may work for you. Worth a try.
fancy_tote
OP1 year agoThanks for that suggestion, it makes good sense, might just do that.
Cheers
domino-710
·1 year agoIt makes perfect sense.
A lesson - never to put contact details into a description.
fancy_tote
OP1 year agoThere were no contact details left in the eBay listing, that's why it is such a contentious bogus eBay accusation, totally absurd of eBay to pull the listing without even addressing where the policy violation exists.
Probably because there is no real actual violation.
Just one more act of eBay random madness.
twyngwyn
·1 year agoWho is your competition, and how have they worded differently to you?
I’m assuming it’s something in your ‘blurb’, not your title???
……or could you try a different category?
fancy_tote
OP1 year agoWell Took your advice and relisted using exact template as my last edit, that was still being black banned by eBay.
The new listing went through. No issues.
Hopefully it will stay that way till its sold this time round.
Seems there isn't much of the human touch operating around eBay these days.
Just mindless Bots running the show, getting heavy and indecently out of line with no accountability.
its obvious, the Bots don't care.
just wondering if any eBay staff might still.
Anyhow, thanks all for support in this forum.
Here's the listing:
https://www.ebay.com.au/itm/356578021691
fancy_tote
OP1 year agoDifference to the other listings, Naught, Nada, Nothing
You tell me eBay, you are the ones made up the violation complaint.
Might help to get specific when making these violation accusations, so the recipient might then have a clue what you are talking about.
davewil1964
·1 year agoI am not eBay. Nor are any other people trying to help you.
I will not be engaging with you in the future, given your attitude!
fancy_tote
OP1 year agoWell given your snobby attitude, I'm sure I and others here will all be very much better off.
And at no time did I insinuate or suggest or accuse you of being eBay.
Best to you in all you future endeavors.
fancy_tote
OP1 year agoDo eBay representatives ever address issues presented on these Forums ?
I were under the impression, I had previously sighted times when eBay representatives had stopped by to offer some guidance,?
Would this be correct?
imastawka
·1 year agoNope. On the American boards they do, but not here.
On the odd occasion members have said that ebay have contacted them privately, but that has only been a handful of times that I can recall.
sandypebbles
·1 year agoDelightful
You come to the member to member forum, abuse and falsely accuse other members of taking down your listing, of making up a violation complaint
Might help for you to contact eBay instead
springyzone
·1 year agoI'm not sure he is accusing us of anything. I re read his post and I think he is aware that we are community members. He said
I would post a link to the listing for a check over by Community forum users who might have been able to assist to find what the problem might be causing Ebay to all of a sudden get so pecious on me.
The other comments are directed at ebay. I think he knows it's not us, he is venting about ebay but yes, it comes across as a direct conversation, I know.
fancy_tote
OP1 year agoDelightful, and intelligent consideration on reality.
Thankyou.
May better heads always prevail.
Have made an appeal with eBay against their violation accusation,
But essentially, after 1 days lapse, I feel, I may be better off banging my head against a brick wall.
Cheers
davewil1964
·1 year agoA day's lapse. From Saturday to Sunday. The weekend.
fancy_tote
OP1 year agoDo I, or is that just your warped interpretation on reality?
sandypebbles
·1 year agoIt is exactly what you did
But I am sure by abusing me and other members, it will solve your issue