What is going on with these fees
Hi,
I can not believe the experience I have had selling a couple of tickets on ebay.com.au. Never mind the drama of convincing Ebay that the buyer has received the tickets after the receiver trying to convince them, now I am looking the fees breakdown.
I sold the tickets for $700 and receive Fees of -AU $106.42 and then read this
| Amount | AU $700.00 |
| Fees (includes GST) | -AU $106.42 |
| AU $593.58 | |
| Net Proceeds | AU $400.64 |
Ummm, how does that add up. A AU$700 sale and I receive AU$400 before its travelled through the weird payment system that probably travels around the world.
Ebay can not even deduct their own fees correctly, and have almost taken half the sale in fees.
Im not sure if this is a joke, but will pursue to try and get them to account for this sale. But be warned that selling anything here is dangerous and amateurish at best.
Does anyone have similar experiences?
Cheers,
Grant
gutterpunkz05
·3 years agoSo I was on the right track , with NZ coming under eCI rather than ECA, which means different UA and payment not processed via abay AU.
Anyway, glad you got it sorted. Would have been so much easier if ebay just put $US in the first place
grantlees111
OP3 years agoHey,
Its me, thanks for all your replies....the end result (tho the funds still have not come through yet), is that due to haviing registered my account in NZ I get paid in USD $ (go figure) and the labelling on the Ebay website is wrong, the payout isnt in AU$ its the converted amount in USD labelled as AU....
So just a labelling bug in Ebay.
In short, selling these tickets was a horrendous due in part I believe to the super over complicated UI....the replies still were forthcoming from Ebay, if not annoyingly sedated...but they did reply and resolve everything (*fingers crossed) so well done to them. After all support dont write the software but get to taste the end result.
Well thats it, Im not going to delve into why USD or anything like that...though I would like to know from Oz Ebay users, do you need to use Payoneer and do you get paid in USD ?
Cheers,
Grant
*sons_n_daughters*
·3 years agoThree questions.
1. Do you reside in Australia?
2. What the heck is Payoneer?
3. Why would those of us that reside in Australia be paid in USD? We have our own currency here, like most countries. We receive our payments into our nominated bank account, in AUD.
If the answer to question one is yes, here's what you should do. Abandon this account and create a new one showing you are registered in Australia. You just need a new email address, which you can easily get through gmail or hotmail. You have 2 feedback, it's not like you'll be giving away a lifetime of selling feedback that took years to accumulate. Then you won't need to worry about USD or Payoneer (I really need to Google that, as it sounds really sus).
If the answer is no, then I have no idea!
As for my initial reply, I was just stating a fact. I factor in fees into my item price, so the buyer pays the fees, not me. I know it's a bit harder when selling tickets, because you can only mark them up by so much, but you could have bumped the postage price up to account for the fees. Advertising tickets for auction, all bets are off. If a buyer wants to pay double the face value, then not much ebay can do about that.
gutterpunkz05
·3 years agoYou are registered in NZ, no idea what additional international fees may apply.
Was the listing promoted.
twyngwyn
·3 years ago....the tickets were in Victoria
davewil1964
·3 years agoIf the SELLER is overseas, that's where the fees will be based. ie International sale.
twyngwyn
·3 years agowhat... an extra $192 odd for possibly not changing address?
davewil1964
·3 years agoWho knows?
The question I would ask is was the sale in NZ or AU dollars.
twyngwyn
·3 years agoit says AUD in the blurb.....hey....OP where are you?
gutterpunkz05
·3 years agoHI twyn. The seller is registered in NZ, the tickets were listed as being in Vic, however FB seems to indicate the the tickets were being delivered direct from the original sales source.
From what I can gather, NZ comes under eCI ebay commerce inc, not ECA ebay.com.au.
All too confusing as far as fees, holds, reserves, currency conversions etc.
The OP will just have to figure it out.
grantlees111
OP3 years agothanks, got there in the end
grantlees111
OP3 years agodamn I dont know, I guess Ebay au received the money but paid it out in USD to the payoneer account, which by the way...signing up to that and receiving token expired errors within a cpl secs (prob due to timezone issues) was dont get me started frustrating 🤐
grantlees111
OP3 years agofinally sorted it, before support came through, figured it was a bug and got reply back from support saying it was USD, but not after numerous request from me and the receiver to release the funds....
The ui is overly complicated
grantlees111
OP3 years agoI guess as there is no Ebay in NZ it defaults to US....and labelling shows wrong currency
grantlees111
OP3 years agoyes, i will be in victoria on the dates advertised to hand over if required but sorted it by post from womad adelaide.
grantlees111
OP3 years agonope, but thanks for enquiring
twyngwyn
·3 years agoyour net proceeds should be $593.58
typo??????
grantlees111
OP3 years agowrong currency, Ebay bug
*sons_n_daughters*
·3 years agoNope, because I take into account the ebay fees and charges and adjust my listings accordingly. I agreed to the fees when I signed up, so knew that selling a $100 item wasn't going to see me get paid $100. If I want $100 for my $100 item, then I add that cost into the listing. I don't list it for $100 then b1tch because ebay took their fees.