Wrong Buyer Address | Selling

smartysapphire · 2023-08-11T05:47:45.402000Z

I sold an item on ebay and shipped it next day to address advised to me on the sales description provided by ebay. Buyer contacts me a couple of days later explaining I've sent item to incorrect address. Out of good will I sent a second item, at my expense, to the revised address that the buyer advised via ebay message. A few days later the Buyer then leaves me negative feedback and opens a dispute. ebay subsequently held back payment before refunding the buyer. I'm left out of pocket for two items sent and with unjust negative feedback. How is this even legal? Isn't this clear fraud on behalf of both the buyer and ebay?

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