eBay Plus scam, and unauthorised account activity | Share Community Platform Feedback

wachumacallit · 2024-01-18T18:54:25.567000Z

We recently noticed a $49 deduction from our bank account, being eBay Plus annual membership fee. We have never joined eBay Plus, as a matter of principle. This is for an eBay account we seldom use, or monitor. On closer inspection, we noticed that a new device had signed in to that eBay account last October, from a location (Graceville, NSW) that we have never visited and have no connection to. Are we being scammed? Possibly by eBay? After numerous chats to and fro, uploading screenshots and eBay messages, the best eBay is able to do is provide instruction on how to cancel eBay Plus membership? To the best of our knowledge, we haven't saved as much as a single dollar by virtue of this bogus eBay Plus membership. This will be reported to the ACCC, for sure. Just wondering, has anyone else had this issue NOT TAKEN SERIOUSLY by a wilfully incompetent eBay?They charge like wounded bulls because they're so smart ... but when it comes to complaint management, they act like ignorant morons incapable of understanding the most basic of issues.

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eBay Plus scam, and unauthorised account activity | Share Community Platform Feedback | eBay Australia