Faulty Goods | Share Community Platform Feedback

susfit1234 · 2024-01-11T06:29:42.732000Z

I received faulty goods. I then tried to return the items only to find that the purchase history had been deleted off eBay. It is my understanding that only the seller or eBay can do this. Is this correct?Fortunately, I printed copies of all the documentation regarding this purchase.When I contacted the seller and provided proof of purchase they then asked me to go to eBay returns.This was not possible as the history had been DELETED. Contacting eBay was a joke.I was constantly referred back to the online return. Any thoughts as to what to do now.I will go to Consumer Affairs if I have to as I purchased a number of these items and they are not cheap.

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