Giving buyer feedback.
Summary: The discussion titled "Giving buyer feedback" involved participants without specific content provided for analysis. Multiple participants, including nomissnickwah, sandypebbles, countessalmirena, sugar249, domino-710, and imastawka, engaged in a series of interactions. There was a sequence of responses mainly between nomissnickwah and sandypebbles, and another engagement between nomissnickwah and sugar249, indicating an ongoing conversation. Additionally, domino-710 responded to imastawka, which suggests a separate thread of discussion within the topic. Despite the lack of detailed content, it's evident that the participants were actively involved in discussing aspects related to buyer feedback.
I would like to see the buyer feedback dialogue returned to its previous arrangement. I will readily indicate whether my experience was positive and add a few succinct words of praise reflecting accuracy of description, value for money and promptness of dispatch. I do not like being 'forced' to give star ratings in order to post feedback. I will comply for the 5 items I have recently ordered but after that I will desist from leaving feedback until the process returns to its previous, convenient form.
imastawka
·2 years agoI do not like being 'forced' to give star ratings in order to post feedback.
Isn't it voluntary?
I thought you could skip giving stars if you didn't want to.
domino-710
·2 years agoSo did I - but haven't bought or needed to leave FB for a while.
domino-710
·2 years agoIt's simply - one more click - 2 seconds - give it a try.
sugar249
·2 years agoso because you dont like a change you are depriving a good seller of feedback. It's not the sellers fault Ebay have changed.
I bet you will still leave it if you have a negative experience
nomissnickwah
OP2 years ago1482 feedbacks left but I cannot remember EVER leaving negative feedback. I am the seller's customer, they are Ebay's customer. The only thing I can exercise is choice OR maybe try Amazon ?
sugar249
·2 years agoExactly you are the sellers customer, but will deprive them of feedback, because Ebay made a change.
countessalmirena
·2 years agoeBay and member suggestions = 🚫∞
❝eBay is always pleased to hear from members of the eBay community and welcomes their comments regarding eBay's products and services. However, eBay's long-standing company policy does not allow eBay to accept or consider ideas, suggestions, proposals or materials other than those eBay has specifically requested.❞
— https://www.ebay.com.au/help/policies/member-behavior-policies/unsolicited-idea-submissions-policy?id=4256
Translation:
Feel-good fluff
The real point: eBay doesn’t want eBay member suggestions.
The exception: eBay will accept member feedback and suggestions when eBay has already made a decision and want member feedback to justify that decision. (Format: questionnaire in rigidly defined structure designed to elicit the response eBay wants.)
sandypebbles
·2 years agoNot something other members can do for you
And eBay do not take requests (even in the unlikely event they did read your comment on the member to member forum)
nomissnickwah
OP2 years ago"even in the unlikely event they did read your comment on the member to member forum"
More fool them !
sandypebbles
·2 years agoIt's a fact
It is only very rarely that someone employed by ebay will read the forum
It is a member to member forum, not a way to contact or communicate with eBay
And as said, even if they did happen to, eBay do not take 'requests' , as Countess posted about in depth above