Hi guys. I purchased an item on eBay with the delivery date being 18/12-23/12 so I would get it in time for Christmas. The seller has used Sendle (their only downfall). Once the item was lodged, the Sendle tracking updated to 5th Jan, but eBay still showing the earlier date. I never would have purchased the item if I thought I wouldn’t get in time for Christmas. Contacted both eBay and Sendle who each blamed each other for the delivery daye difference. Sendle then sent me a screenshot of postage dates to receive in time for Christmas. They are stating now that I am in a remote area so it should’ve been sent by 10/12, even though the screenshot shows ‘National’. Did the meaning of ‘National’ change without me knowing?  I cannot afford to purchase another present for Christmas and I don’t think the seller should be responsible for a refund. Any help would be appreciated.