I have twice requested tracking information from a seller via eBay message. No information for 4 day
I requested twice tracking details for a purchase I made. No contact from seller then 5 days later item is marked as posted but no tracking information uploaded. What should I do with an elusive seller who refuses to reply to this request.
2 comments
cam-2793
·2 years agoDoes the listing specifically state that the item is sent with tracking as many ( especially small) items are sent without.
What is the seller's Handling time?
The information for both these questions can be found in the item listing under the postage tab.
padi*0409
·2 years agoFirstly as soon as the seller generates a label eBay automatically mark the item as "posted", and secondly if the seller just posts into one of AP's Red Boxes there will be no scan until the item reaches a postal hub.
There's not much you can do until the ETA has passed, then you can open a dispute through the MBG.
What is the item number ?