Is anybody else having a problem in Australia with small untracked items going missing in the mail.

Question

I've been a member of Ebay now for 15 years and until recently have had nothing go astray but in the last year I've had 3 small untracked items get lost in the mail. Is this a trend that needs to be looked into by Australia Post i.e. is there someone in Australia Post pilfering small packages or have I just been unlucky.

peterh4233 · Answer

You have been lucky.

I have been selling on ebay for about 5 years now. Australia Post has consistently misdelivered about 1% of my untracked mail during this period. As a result I incur a loss, the customer is unhappy and I get poor feedback.

If 1% of mail is lost, Australia Post is costing sellers billions annually. I to wonder what happens to all that mail.