As title says, I've got a parcel that tracking indicates has been at ebay's international shipping hub for over 2 weeks. I ordered another item from another seller at the same time. Both items were at that same hub at the same time, one has now arrived, not the other. This is no fault of the seller either so I should not have to take it up with them. How do I prod ebay for some action??

Item stuck for 2 weeks+ at international shipping hub. :-( | Shipping

Item stuck for 2 weeks+ at international shipping hub. :-( | Shipping | eBay Australia