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    Lazy delivery drivers
                     

    Twice recently I have ordered from Ebay and when the delivery comes the drivers have called my phone and asked me to meet them out in the street. I am wheelchair bound and tell them this and ask them to bring the parcel to my front door. I pay or get it free in the price, for delivery and expect it. This was Couriers Please.

    rufustrevor
    rufustrevor
    277View listings
    Posted 3 years ago·Last reply 3 years ago
                                           
             
    6 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    domino-710

    domino-710

    ·3 years ago
    View listings

    Couriers Please have a virtual chat - if you confuse it enough you will get a live agent - ask them about delivery to the door - rather than a meet up in the street.

                                           
    papermoon.lady

    papermoon.lady

    ·3 years ago
    View listings

    If you have problems with a particular courier, it might be a good idea to ask the seller which courier they use if the listing says "free postage" and they don't specify the courier. 

    I have problems with Aramex, so now I ask sellers when the listing says "free postage" and they don't specify which courier they use.

                                           
    davewil1964

    davewil1964

    ·3 years ago
    View listings

    Your issue would appear to be with the couriers, not eBay.

     

    eBay don't decide how sellers post their products, sellers do.

     

    Take it up with them.

                                           
    rufustrevor

    rufustrevor

    OP3 years ago
    View listings
    I have done that but Ebay should know about this problem.Ebay advertises :free delivery" does that mean delivery to anywhere on your street or footpath?
                                           
    sandypebbles

    sandypebbles

    ·3 years ago
    View listings

    How would eBay know that the courier does? they have nothing to do with choosing the courier company or how a driver behaves

     

    How is it the seller you gave the neg to responsible for what an individual driver did?. (Since that is what the feedback is based on

     

    Have you made a formal complaint to the courier company about this driver?

                                           
    davewil1964

    davewil1964

    ·3 years ago
    View listings
    eBay do not advertise 'free' delivery. Sellers do. eBay is a platform, not a seller and can do nothing about your issue.
                                           
                                                                                     
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