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    Missing item in order

    I am missing an item from my order 395344960757

    tjma_85
    tjma_85
    0View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    countessalmirena

    countessalmirena

    ·1 year ago
    View listings

    This comes under “not as described”.

     

    It is not an INR (Item Not Received) case. If you opened an INR case, you would

    lose.

     

    Open a return/refund case. Link: https://www.ebay.com.au/help/action?topicid=4041


    Choose as the reason for return that parts or item supposed to be included were missing.

     

    Read the Money Back Guarantee policy page thoroughly; you need to be aware of the timeframes because these are adhered to to the nanosecond. https://www.ebay.com.au/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210

    Don’t let the request time out. Post here again if you need further advice.

     

                                           
                                                                                     
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