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    Discussions
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    buying
    • 2009eports
      • Buying & SellingChevronRightIcon
      • Buying
               
      2009eports
      Addressing Seller Misinformation in Online Marketplaces
               

      I recently purchased a product which had its location listed as in Queensland/Australia. The seller had indicated a 'Make an Offer' field and I duly made an offer which was met with a counter offer being more than the original listed price. The seller made some strange excuse about US$, then stated that they did not have my full address, which is already recorded with ebay and Paypal. Eventually I was able to purchase at the original listed price. This was undoubtedly the most confusing transaction I have had in over 10 years of purchasing via ebay. The seller then informed me that the item was located in Japan and would be sent from Japan, contrary to the listed location. As I would normally try to puchase from Australian based sellers, I find this very misleading ie the seller indicating an Australian location, but actually located in Japan. I do not expect any action from ebay but will not purchase from this seller again.

      1 week agolast reply 1 week ago
      29
               
    • zenobia1601
      • Buying & SellingChevronRightIcon
      • Buying
               
      zenobia1601
      fraudulent sellers on ebay
                               

      Returns on ebay seem impossible even when seller lists free returns and full refunds am fighting to get this for item which did not work due to description not being adequate or complete and the seller has 2 ID's and refused to provide a return postage label. Ebay customer support of no benefit at all, just gave seller extra time to respond citing :distance" of item? Was supposedly located in Sydney Australia but seems it came from China after all. Seller now trying to bargain with me about withdrawing my compliant in order to get a full refund, which I am entitled to under Australian consumer law. Am over ebay and it's lying sellers, do not have any trust in the sellers or ebay as a company. Buyer's protection is a joke.

      1 week agolast reply 1 week ago
      9
               
    • rizsat-0
      • Buying & SellingChevronRightIcon
      • Buying
               
      rizsat-0
      I can't purchase anything! I keep on getting weird errors.
                               

      I cannot purchase anything nor bid on anything. I have received active offers too. When I'm proceeding to checkout, I am getting this error message: "Unfortunately, this item isn’t available for purchase in your location.{e295387-1260494x}" Yes, this item is available in my country and the seller ships all over the world. and if I accept an offer, I get this error message: "There's an issue processing your request." Anyone know what should I do? I have tried it on browsers but no luck.

      1 week agolast reply 1 week ago
      10
               
    • dimsch46
      • Buying & SellingChevronRightIcon
      • Buying
               
      dimsch46
      Order never received
               

      Paid for order 11 May, never received order from ***** in HK. Not listed in my eBay. Is ***** a fraud? How to contact eBay about this?

      3 weeks agolast reply 3 weeks ago
      4