Returns on ebay seem impossible even when seller lists free returns and full refunds am fighting to get this for item which did not work due to description not being adequate or complete and the seller has 2 ID's and refused to provide a return postage label. Ebay customer support of no benefit at all, just gave seller extra time to respond citing :distance" of item? Was supposedly located in Sydney Australia but seems it came from China after all. Seller now trying to bargain with me about withdrawing my compliant in order to get a full refund, which I am entitled to under Australian consumer law. Am over ebay and it's lying sellers, do not have any trust in the sellers or ebay as a company. Buyer's protection is a joke.