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    Discussions
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    • dmr77david
      • Buying & SellingChevronRightIcon
      • Selling
               
      dmr77david
      Will my account be terminated if I'm unable to verify my account details?
                                       

      I'm in desperation mode here. I've just made my first ever sale on eBay Australia, but I fear that it may be the only sale I ever make because eBay is asking me to verify my account details with either a passport or a driver's licence. I don't have either of them. All I have is a Proof of Age card. I wasn't made aware that this was a requirement for casual sellers, and there's no way I'll be able to get neither a passport nor a driver's licence in time before the deadline, which in my case is August 10. If I'm unable to verify my details before the deadline, what will happen to my eBay account? Will I just lose selling privileges? Or will my whole account be terminated and I have to either make a new one or sell on other sites like Gumtree instead?

      yesterday at 9:44 PMlast reply yesterday at 10:45 PM
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    • doughnu7
      • Inside eBayChevronRightIcon
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      doughnu7
      False Policy Violations
                                                                       

      The store I work for is being targeted by Ebay's ridiculously dumb AI and hundreds of listings have been taken down for "single use plastic policy violations". What sort of things? Porcelain cups, saucers and plates Stainless steel cutlery Polycarbonate ingredient/food storage containers Sugarcane/bagasse containers And here's the real kicker... Paper straws. We appeal the false violations which takes days to process. If the appeal is successful the item is made available again only for it to be taken down again within 24 hours! The customer service reps we've spoken to (over a dozen different people at this point) can see the reports are wrong and help to get items back online but once again they're taken down again because nobody is able to fix the underlying issue - the AI system checking items is fundamentally broken and shouldn't be used. Is there any hope for someone who can help seeing this post and following it through to a positive outcome?

      2 weeks agolast reply 2 weeks ago
      3