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    Discussions
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    shipping
    • kerryn1979
      • Buying & SellingChevronRightIcon
      • Selling
               
      kerryn1979
      Sudden HS tariff code issue sending book to UK using MyPost Business Australia Post
               

      Is anyone else having issues with the HS tariff code changes in MyPost Business Australia Post portal? I sell books and I've worked around issues for most destinations, however for the UK I'm unable to enter any sort of 'book' - it comes up as dangerous goods and probibited item etc. Have not been able to come up with anything that resembles a book without getting this message. Wondered if anyone had encountered the same issue and if you have found a solution. Thanks!

      1 week agolast reply 1 week ago
      2
               
    • halfrune
      • Buying & SellingChevronRightIcon
      • Selling
               
      halfrune
      Not letting me add tracking
                       

      I'm unable to add tracking for some orders (not all). I'm shipping the same category of products with only some not allowing tracking to be added. I have attempted many different methods , for example the sells hub "Manage all orders" comes up with the screenshot below.

      Does anyone know a reason or possible resolution, I have tried a lot of things? I've seen people complaining about this same issue on reddit months ago but I've only had it this week.

      3 weeks agolast reply 2 weeks ago
      7
               
    • lordsmuffles
      • Buying & SellingChevronRightIcon
      • Shipping
               
      lordsmuffles
      Why am I paying $7 to post a $12 small item that fits into a $1.70 envelope? Can I just print label, write out the address, cancel label and post at $1.70?
                       

      So, you sell say, a $1 paper note value $12 in the shops. You have to charge the buyer the item cost and $7 post pack, $19, to get the label and get the address? No-one will pay $19 for a $12 item. It fits into an envelope, $1.70. But you can't get buyer's address without a label. So what is to stop me printing a label, pay $7, write down the address, cancel the label, $7 will be refunded in a couple of days, pop it in an envelope, pay $1.70 at Australia post?????

      3 weeks agolast reply 3 weeks ago
      4