topic Re: Computer problem: Why can't I drill down anymore? in Community Spirit

Computer problem: Why can't I drill down anymore?

artforartssake — Fri, 05 Apr 2013 23:54:16 GMT

I don’t seem to be able to drill down into some major websites anymore. Can anyone suggest what the problem might be?

For example, I can log into my bank’s website and see all my account balances but then I can’t drill down to see the transactions. I can get onto Gotalk’s website to see my home page but then can’t drill down to select my service to see the balances. I’ve also noticed that my Yahoo calendar does not display properly. It only shows the times of the appointments, not the details.

I have a Toshiba laptop that’s 3 yrs old. It runs on the Win7 operating system with Internet Explorer ver 9 as my browser. As far as I can see, apart from this problem, it’s in perfect condition and all programs run normally. I use McAfee protection software which regularly scans the disks and tells me that my computer is safe.

I have used another laptop computer on the same broadband account and it works fine. I’ve also checked my internet usage and I’m well within my limits (only used 50% with 2/3 of the usage month gone). I don’t think it’s anything to do with “popup blockers” either. If I turn them off it doesn’t make any diff.

Re: Computer problem: Why can't I drill down anymore?

catsnknots — Sat, 06 Apr 2013 00:00:00 GMT

I would try a different browser and see if that resolves the problem.

If it fixes the problem then clean your cache in your fave browser and if that does not fix it reinstall your favorite browser.

If it does not then it is either the computer or even your internet connection... call your ISP.

I had found in the past McAfee did not protect me as well as I liked.. I now use Bullguard.

I also use a few programs to clean the laptop up on a regular basis. Tuneup Utilities, malwarebytes, Bullguard also does a regular defrag..

Re: Computer problem: Why can't I drill down anymore?

artforartssake — Sat, 06 Apr 2013 00:26:37 GMT

thanks for the quick response.

I tried installing Firefox and yes it does fix those probs BUT unfortunately, my wife is not happy with Firefox as she's so used to using IE and can't get used to the new browser.

Also, Firefox seems to have its own problems eg: no matter what I set my home page to it always defaults to something called "search.bearshare.com"

So I guess ideally I'd like to go back to using IE

How would I reinstall it or do those other things you suggested?

Re: Computer problem: Why can't I drill down anymore?

freakiness — Sat, 06 Apr 2013 00:32:28 GMT

have you tried system restore?

Re: Computer problem: Why can't I drill down anymore?

artforartssake — Sat, 06 Apr 2013 00:42:44 GMT

no. How would I do that?

PS also find Firefox slower than IE

Re: Computer problem: Why can't I drill down anymore?

freakiness — Sat, 06 Apr 2013 00:52:00 GMT

no. How would I do that?

PS also find Firefox slower than IE

Windows 7, go to action centre find system recovery and select system restore.

I', not on win 7 at the moment so can't quite recall the exact sequence. Sys restore will ask you to select a restore point then show a list, select the most recent or next date and restore. Comp will restart after.

Re: Computer problem: Why can't I drill down anymore?

freakiness — Sat, 06 Apr 2013 00:52:46 GMT

and yeah, I dumped firefox from 7 because it was slow and limited

Re: Computer problem: Why can't I drill down anymore?

mainecoon1 — Sat, 06 Apr 2013 01:02:31 GMT

I don' know much about computers but I would recommend that if you do use restore you back up your system before you do it

Re: Computer problem: Why can't I drill down anymore?

freakiness — Sat, 06 Apr 2013 01:12:08 GMT

System restore only undoes anything that has changed in the last few days. I find it good for touch pad issues.

Re: Computer problem: Why can't I drill down anymore?

catsnknots — Sat, 06 Apr 2013 01:23:04 GMT

http://support.microsoft.com/kb/318378

Try this page... it will help you repair IE

Do not do a system restore unless you know what you are doing.. it can make changes that you do not want to have happen.

And unless you have it setup right you can restore your system back to when you first purchased it..

I have mine turned off and only do a system restore point when I want to make changes that I am unsure of.

I have Google Chrome and love it..

Re: Computer problem: Why can't I drill down anymore?

artforartssake — Sat, 06 Apr 2013 01:23:04 GMT

Thanks all, but I prefer not to do the sys restore. I'm not v. technical when it comes to computers and worried that something would go wrong. Couldn't live without my comp even for a few hrs!

Perhaps I should take the comp to a prof technician?

Re: Computer problem: Why can't I drill down anymore?

catsnknots — Sat, 06 Apr 2013 01:24:49 GMT

see my post...

there are ways to fix this problem..

Do not go to a techie that will charge you a fortune...

before that you can always try your Service Provider.. they are often very good at these type of problems..

Re: Computer problem: Why can't I drill down anymore?

cherry*135 — Sat, 06 Apr 2013 01:36:46 GMT

Just recently I have had the problem also of being able to log into netbanking, but when I go further clicking on a bank a/c to get the transactions list it cuts out and another screen pops up instead and says it isn't working (not an error screen as such, no error code). NAB.

Re: Computer problem: Why can't I drill down anymore?

freakiness — Sat, 06 Apr 2013 02:09:38 GMT

Have you restarted the comp?

Re: Computer problem: Why can't I drill down anymore?

artforartssake — Sat, 06 Apr 2013 02:41:02 GMT

yes, tried that, thanks. Didn't work

Just checked and I'm running IE10 not IE9 as i had thought

apparently IE10 is causing these sorts of probs

May just push on with Firefox for now

thanks for all suggestions

Re: Computer problem: Why can't I drill down anymore?

catsnknots — Sat, 06 Apr 2013 03:38:30 GMT

Try Chrome... it has solved a lot of problems I have had...

I only use IE for some sites and that is what the web designer has worked with and only made features that work with it...

Re: Computer problem: Why can't I drill down anymore?

foxette-in-sox — Sat, 06 Apr 2013 04:29:22 GMT

ie 10 is causing HUGE problems like you've stated-so many things are wrong.Can't even mouse over thread titles now & read what thread is about.:-(

Re: Computer problem: Why can't I drill down anymore?

fuggsy — Sat, 06 Apr 2013 04:45:56 GMT

ie 10 is causing HUGE problems like you've stated-so many things are wrong.Can't even mouse over thread titles now & read what thread is about.:-(

IE10 sucks so bad and wont let you do all you have said above and even more and is causing so much grief and Firefox and Google Chrome are gaining so many new customers because of it.

If you want to get back to IE9 a browser that works go to either of the below links and follow the simple instructions.

Its actually rather easy to go back to IE9

http://robertgreiner.com/2013/02/how-to-uninstall-microsoft-internet-explorer-10/

or here http://news.softpedia.com/news/How-to-Remove-IE10-and-Get-Back-to-IE9-on-Windows-7-308998.shtml

Both sets of instructions are the same

Re: Computer problem: Why can't I drill down anymore?

foxette-in-sox — Sat, 06 Apr 2013 05:10:44 GMT

Thanks Fuggsy-too easy as you said :-x

Re: Computer problem: Why can't I drill down anymore?

cherry*135 — Sat, 06 Apr 2013 05:15:45 GMT

I use google Chrome and have the same netbank issue as the OP (intermittently).