topic CmtyGuide@ebay.com in Community Spirit

CmtyGuide@ebay.com

rabbitearbandicoot — Fri, 10 May 2013 02:57:14 GMT

If I send a message to this address, is it read?

Re: CmtyGuide@ebay.com

cherry*135 — Fri, 10 May 2013 03:01:48 GMT

It should be. Don't know how often they check their messages though.

Re: CmtyGuide@ebay.com

chuk_77 — Fri, 10 May 2013 03:07:32 GMT

i got one back once, then got ignored:|

Re: CmtyGuide@ebay.com

azureline** — Fri, 10 May 2013 06:10:47 GMT

You may be lucky, click on the id in the locked thread, last post and send a private message?

Re: CmtyGuide@ebay.com

the_hawk* — Fri, 10 May 2013 06:28:35 GMT

Hi rabbit the address you need to contact the ebay employees that deal with these boards is aumoderation@ebay.com and you could try marking it to the attention of Anne

Re: CmtyGuide@ebay.com

not_an_eloi — Fri, 10 May 2013 07:17:38 GMT

went down that road already, that email addy's a dud, will bounce back, for sure.

Re: CmtyGuide@ebay.com

shepherdsrule — Fri, 10 May 2013 07:23:26 GMT

It will bounce back.

You need to start a new thread addressed to Mary -

you keep at it, others may join, you may never see a reply, then one day, action is taken.

It has worked before (in the AC)

Good Luck rabbit, pretty sure there will be many backing you up.

Re: CmtyGuide@ebay.com

cherry*135 — Fri, 10 May 2013 07:35:01 GMT

This time there is no name, no Mary, on the Cmty Guide post in the locked thread.

The ebay msgs appear to come without names now.

If the Cmty Guide are keeping an eye on this board, then they should see this thread.

Re: CmtyGuide@ebay.com

not_an_eloi — Fri, 10 May 2013 07:37:05 GMT

privacy issues.

they say

:^O

i say

Re: CmtyGuide@ebay.com

the_hawk* — Fri, 10 May 2013 07:39:26 GMT

The info I posted in #4 is good

Re: CmtyGuide@ebay.com

freddie*rooster — Fri, 10 May 2013 07:40:05 GMT

Yes eloi, that's what I said :^O

Re: CmtyGuide@ebay.com

cherry*135 — Fri, 10 May 2013 07:54:31 GMT

The info I posted in #4 is good

To reach the moderators but not to reach a Community Guide?

Re: CmtyGuide@ebay.com

freddie*rooster — Fri, 10 May 2013 08:00:17 GMT

The appeal email replies are now generated replies, and don't deal with the issue, it's a circus.

Re: CmtyGuide@ebay.com

the_hawk* — Fri, 10 May 2013 08:02:55 GMT

The appeal email replies are now generated replies, and don't deal with the issue, it's a circus.

Freddie the reply I got was certainly not a system generated message

Re: CmtyGuide@ebay.com

azureline** — Fri, 10 May 2013 08:26:18 GMT

no, mine was not system generated.... Daphne cannot comprehend English though.... imo.

Re: CmtyGuide@ebay.com

mlor16 — Fri, 10 May 2013 08:33:13 GMT

When I was asking to have my suspension lifted I sent my email to aumoderation@ebay.com. I received a couple of replies from a moderator and they were definitely not system generated.

Re: CmtyGuide@ebay.com

cherry*135 — Fri, 10 May 2013 08:43:05 GMT

Some are some aren't. If you appeal a sanction the reply is usually auto-generated and may not make sense. If you initiate contact on other matters you usually get a personal reply, even that may miss the mark.

Re: CmtyGuide@ebay.com

freddie*rooster — Fri, 10 May 2013 08:46:49 GMT

Because my post wasn't hostile, disruptive or interpersonal, my question was what part of my post was interpersonal, hostile or disruptive.

This is the reply I received.

Content related reports and/or the reason behind why content is removed is
not a publically visible process. While some users may choose to discuss
such processes and actions, they are not required to openly disclose their
moderation history. You may want to consider that users may be less than
truthful when sharing information within the community in an attempt to
further an ongoing dispute.

In consideration of member privacy, we will not discuss the particulars of
any such action.

We hope this addresses your concerns.

Because this reply didn't address my concerns I asked again, and this is the reply.

Often people who participate in social venues are unaware that their posts
may be received differently than they were intended. Tones of speech such
as sarcasm are particularly difficult to achieve online, because text
based content lacks the visual clues we are used to seeing when we
directly engage with other people.

Our advice is to reread your post before you submit it so that your
language clearly states your intent and cannot be confused with a mean
spirited remark. If there is any concern that the person receiving your
comment may take it in any other way than the spirit for which you
intended, err on the side of caution and do not make the post.

Re: CmtyGuide@ebay.com

azureline** — Fri, 10 May 2013 08:55:30 GMT

yes... and one of mine suggested I start a group

Re: CmtyGuide@ebay.com

freddie*rooster — Fri, 10 May 2013 08:57:30 GMT

Pick me pick me pick me :^O

I can't work out what part of those 2 replies answers my concern.