topic Re: Question For The Computer Savvies in Community Spirit

Question For The Computer Savvies

icyfroth — Sun, 08 Mar 2015 06:34:27 GMT

Bought a little Netbook off Dodo for a good price (or so I thought at the time)

It has a cpl of problems:

A. battery is docked and locked but can still only use it if it's connected to the power source.

Says "100% power but not charging."

B. on the QWERTY bar, the U, I, O, P Keys also double for 4,5,6, and asterisk in square brackets. Same goes for J, K, L on the next row.

Where I try to use the Alpha keys I always get the numerical. For instance, where I type Friday, it comes out as Fr5day.

see pic:

Is there a toggle I should be using?

Re: Question For The Computer Savvies

lind9650 — Sun, 08 Mar 2015 07:43:34 GMT

Icy, have you tried to google for a manual for your particular Notebook?

I have no idea how to help otherwise.

Erica

Re: Question For The Computer Savvies

the*scarlet*pimpernel — Sun, 08 Mar 2015 07:47:12 GMT

what os system is on it Icy? xp or windows 7 or what?

and I reckon you probably need a new battery

Re: Question For The Computer Savvies

the*scarlet*pimpernel — Sun, 08 Mar 2015 07:53:27 GMT

what brand?

can you take a pic of the entire keyboard

does it have a fn or num lock key?

Re: Question For The Computer Savvies

the*scarlet*pimpernel — Sun, 08 Mar 2015 07:58:54 GMT

try fn + F11

or fn + numlock if your keyboard has them

Re: Question For The Computer Savvies

cherry*135 — Sun, 08 Mar 2015 08:08:30 GMT

What brand is it? I presume it's not new.

The battery is had it. They don't last forever.

Re: Question For The Computer Savvies

icyfroth — Sun, 08 Mar 2015 08:14:06 GMT

@am*3 wrote:
What brand is it? I presume it's not new.

The battery is had it. They don't last forever.

no it's new.

As in...2011 stock.

But not used.

Re: Question For The Computer Savvies

imastawka — Sun, 08 Mar 2015 08:19:31 GMT

So why not complain to Dodo? Battery should be charging.

Useless if you have to be connected to power all the time

Re: Question For The Computer Savvies

jimmy*part4 — Sun, 08 Mar 2015 08:53:16 GMT

@the*scarlet*pimpernel wrote:
try fn + F11
or fn + numlock if your keyboard has them

Those fn keys causing trouble again?

I C&Ped the question into google and it came with pendo...aka, cheap garbage. When it comes to electronics the saying, you get what you pay for, is true.

critical-support@dodo.com.au

Re: Question For The Computer Savvies

cherry*135 — Sun, 08 Mar 2015 08:58:04 GMT

If it is newly purchased, and within any warranty period provided, then I would go back to where you purchased it from about the battery not holding a charge.

Some of the lower price netbooks from that time were pretty low quality to match the low price.

Re: Question For The Computer Savvies

icyfroth — Sun, 08 Mar 2015 11:04:47 GMT

@the*scarlet*pimpernel wrote:
what brand?

can you take a pic of the entire keyboard

does it have a fn or num lock key?

Brand is Acer, Pimpy.

not clear unfortunately

what's the fn key?

Re: Question For The Computer Savvies

icyfroth — Sun, 08 Mar 2015 11:07:53 GMT

@imastawka wrote:
So why not complain to Dodo? Battery should be charging.

Useless if you have to be connected to power all the time

because I have finished up with Dodo now my plan has expired and I don't really want to have any more to do with them. But I will call them if all other avenues of enquiry fail.

Re: Question For The Computer Savvies

gleee58 — Sun, 08 Mar 2015 11:08:02 GMT

CAll the service number and arrange for a return. They'll either fix or replace.

Re: Question For The Computer Savvies

icyfroth — Sun, 08 Mar 2015 11:09:09 GMT

@gleee58 wrote:
CAll the service number and arrange for a return. They'll either fix or replace.

ok good advice will try that thanks.

Re: Question For The Computer Savvies

gleee58 — Sun, 08 Mar 2015 11:09:17 GMT

Sorry, I might have misunderstood. Have you had the machine since 2011 or purchased recently from DOdo?

Re: Question For The Computer Savvies

icyfroth — Sun, 08 Mar 2015 11:17:34 GMT

@gleee58 wrote:
Sorry, I might have misunderstood. Have you had the machine since 2011 or purchased recently from DOdo?

purchased recently

Re: Question For The Computer Savvies

the*scarlet*pimpernel — Sun, 08 Mar 2015 11:28:15 GMT

whats on the key, bottom left, between the CTRL and the Windows key?

also what does it say on the f10 and f11 keys?

The image small for me to make it out

Re: Question For The Computer Savvies

cherry*135 — Sun, 08 Mar 2015 11:33:53 GMT

fn = function key. Does any key on the keyboard have fn on it?

There were a lot of carpy cheap netbooks made when they were first introduced. Batteries that didn't last for long before they needed recharging etc. If you can get your money back might be best solution.

if you google Acer and the model number of yours and your problem ( numbers instead of letters)you may find other people had the same problem snd some solutiond.

Here is my netbook keyboard (bought in 2011). The fn key is on bottom row, second from left.

Re: Question For The Computer Savvies

imastawka — Sun, 08 Mar 2015 11:41:00 GMT

Am, you have numbers on your U I O P and J K L just like icy mentioned on hers.

What do they do - I've never seen that before

Re: Question For The Computer Savvies

gleee58 — Sun, 08 Mar 2015 11:44:15 GMT

@icyfroth wrote:
@gleee58 wrote:
Sorry, I might have misunderstood. Have you had the machine since 2011 or purchased recently from DOdo?

purchased recently

Good. The service number would be the best bet then.

Has it had the issue since the first time you used it?