topic Re: St George Bank online in Community Spirit

St George Bank online

azureline** — Tue, 25 Jun 2013 01:33:06 GMT

Does anybody here use it?? I have recently discovered that any transactions I make require a secure code authorization, which entails a text or call to my home or mobile phone......

today, it won't let me do it.....

I had never seen this before, did not request it.....and the queue is long to enquire by phone.

I just did it twice and twice it told me to log out etc. Then the call came? Grrrr!!!!

any ideas?

Re: St George Bank online

latina4621 — Tue, 25 Jun 2013 01:35:55 GMT

no, I know with the Bendigo bank, I have to use a code key 4 times for the one transaction.

it is obviously a new thing.with yours az.

mine cost 30.00 for the key.

Re: St George Bank online

newstart2380 — Tue, 25 Jun 2013 01:39:31 GMT

Go to your nearest St George Bank and ask for it to be sorted. I have it with my CU and I have a little thing I have to enter the numbers from but only once to log on.

It's another security measure to try and stop the internet fraud, if it works it's great and I have to change my password every 3 months for added security.

Re: St George Bank online

azureline** — Tue, 25 Jun 2013 01:41:46 GMT

Thanks, very annoying though. I just did our household banking and didn't need a code? different account though.

I thought maybe because I was paying small amounts from my own account?

Re: St George Bank online

the_hawk* — Tue, 25 Jun 2013 01:52:11 GMT

Ubank, and commonwealth bank now use a secure code sent by txt for transfers, it seems to be the way they are all going to prevent fraud.

Re: St George Bank online

azureline** — Tue, 25 Jun 2013 01:55:32 GMT

All done now, thank goodness, very frustrating though. Some warning would have been nice, I thought I was out of money!

Re: St George Bank online

lyndal1838 — Tue, 25 Jun 2013 04:33:16 GMT

I use the St George on line banking, including one account dedicated to ebay and 2 business accounts. I logged in this morning without any problems...just the usual account number, PIN and Password.

I just tried my OH's logins with the same accounts...again no problems.

I don't use any of the auto features that are available and have not signed up for any of the extra security features.

Re: St George Bank online

azureline** — Tue, 25 Jun 2013 04:36:00 GMT

I didn't sign up for anything, I have had this same account for over 40 years but been online with it for about 8 yrs now. I am going to the bank tomorrow to ask what is going on.

I paid the household accounts as usual and then tried to pay the small under $10 amount from the same account and it then asked for the secure code.

Re: St George Bank online

twinkles**stars — Tue, 25 Jun 2013 04:40:40 GMT

Like latina I have a code key.....wonderful if you have it with you, not so great if you are away and forget to pack it.

Re: St George Bank online

catsnknots — Tue, 25 Jun 2013 08:03:25 GMT

my sister has this on her account.. I have a similar service... if a transaction looks unusual they will actually call me within 60 seconds to confirm I made that transaction.

I also have a key code generator and it is on my keyring so I always have it on me.

Re: St George Bank online

latina4621 — Tue, 25 Jun 2013 09:01:25 GMT

the code keys are handy to have, in the past I had someone try to hack into my account I was alerted by the bank and at that stage I never had a code key don't think they had them when I first started doing internet banking , but I got one after that though.

Re: St George Bank online

janeababe — Tue, 25 Jun 2013 09:08:25 GMT

Azurline, it is a new feature attached to the *pay anyone* transactions..eg when you have someones bank details and pay straight into their account.

It is to stop fraudulent activity, which I think is a positive step.

I am with Westpac and hubby is with St George, and we both have had to enter the code sent to us by sms, and it went through no problem. 🙂 Its a 6 letter/number combination usually 🙂

I had my first time with it about 9days ago, but im not sure exactly how long its been in service.

🙂

Re: St George Bank online

cherry*135 — Tue, 25 Jun 2013 09:13:49 GMT

NAB sms a different code each time for online transfers from my account to another persons.

Citibank have a permanent code number that you use each time, although I hardly ever use that account, so will probably forget what it is. It was compulsory, I couldn't log on one day until I got the new code.