topic Re: Can't get GEM in Community Spirit

Can't get GEM

bright.ton42 — Fri, 27 Nov 2015 01:31:48 GMT

My TV is compatible with the new channels and I've retuned it but can't get GEM. When I press 92 it shows as Gem then immediately switches to 9HD. If I press the 90 which used to be gEM it is showing as 9HD (which it should) but no Gem.

Any ideas please? Gem would be one of my favourite channels, dang it.

Re: Can't get GEM

serendipityricho — Fri, 27 Nov 2015 01:40:27 GMT

Someone who kmows will help later im sure.

Waiting for my favourite son to make a visit and sort it out here.

Mean while---the golfs on channel 7--woopie........................Richo.

Re: Can't get GEM

Anonymous — Fri, 27 Nov 2015 01:56:02 GMT

ask trevor.

he is a ch 9 tech dude

http://eftm.com.au/2015/11/how-to-get-9hd-on-your-tv-and-foxtel-a-retune-and-new-channel-numbers-23992

Re: Can't get GEM

bright.ton42 — Fri, 27 Nov 2015 02:52:29 GMT

Ok tks, I posted and he replied to try a factory reset. Does anyone know what that does, I'm scared of losing everything.

Re: Can't get GEM

digupatin — Fri, 27 Nov 2015 02:58:42 GMT

A factory reset is the same as a fresh reinstall

It returns the equipment back to the state you purchased it in.

You'd then need to run a new scan to locate all the available channels.

Re: Can't get GEM

bright.ton42 — Fri, 27 Nov 2015 03:25:48 GMT

Bummer, I just rang Soniq TV and they said it's because my tv runs via a PVR (doesn't everyone's???) which in turn is connected to the roof antenna.

He said a factory reset wouldn't work and I have to contact the PVR maker (Topfield) to get their advice.

I can see me going round and roound in circles and am now wondering is there any way to undo the retune i did.......I care more about having gem back than the new HD clarity.

Re: Can't get GEM

Anonymous — Fri, 27 Nov 2015 03:45:44 GMT

that's weird.

a factory reset should be able

to get gem back for you.

Re: Can't get GEM

freddie*rooster — Fri, 27 Nov 2015 03:46:02 GMT

Go to settings, select auto tune Press start it will erase previous channels and it will retune all available channels then you need to delete what you don't want and keep what you want.

Re: Can't get GEM

lloydslights — Fri, 27 Nov 2015 03:50:22 GMT

Oi, talking of a Gem.~~~~~~waves~~~~~~

DEB

Re: Can't get GEM

freddie*rooster — Fri, 27 Nov 2015 03:55:07 GMT

Oi ~~~~~~ My kudo button is broke

Re: Can't get GEM

tasfleur — Fri, 27 Nov 2015 03:59:51 GMT

Re: Can't get GEM

freddie*rooster — Fri, 27 Nov 2015 04:01:46 GMT

kisses

Re: Can't get GEM

bright.ton42 — Fri, 27 Nov 2015 04:02:28 GMT

@freddie*rooster wrote:
Go to settings, select auto tune Press start it will erase previous channels and it will retune all available channels then you need to delete what you don't want and keep what you want.

Yes that's what I did. But now I'm being told I need to reset the Topfield pvr. I didn't even know you had to retune PVRs.

Re: Can't get GEM

freddie*rooster — Fri, 27 Nov 2015 04:06:14 GMT

Are you going through your video?

Re: Can't get GEM

bright.ton42 — Fri, 27 Nov 2015 04:11:32 GMT

Yes...... I just thught you had to tune the TV.

(I want a wavy cat for all the trouble I'm going through. lol)

Re: Can't get GEM

amber-eyed-girl — Fri, 27 Nov 2015 04:15:28 GMT

If your antenna cable is connected to your PVR, and then the PVR is connected to your TV, you are getting the channels via your PVR, to your TV.

That means the TV can only get what your PVR, is passing along. So you should try retuning the PVR, if not fixed, then retune the TV again, in that order.

If it was a problem with the PVR that should fix it. If it doesn't and your TV is able to get the digital channels on its own (without a set top box/PVR), unplug the PVR, and connect the TV directly to the antenna cable and retune.

That will show whether it is then a PVR problem with not picking it up, if the TV can on its own.

Re: Can't get GEM

amber-eyed-girl — Fri, 27 Nov 2015 04:22:43 GMT

I love GEM too.

Re: Can't get GEM

imastawka — Fri, 27 Nov 2015 04:22:44 GMT

Freddie!!!!

Re: Can't get GEM

freddie*rooster — Fri, 27 Nov 2015 04:24:41 GMT

STAWKS

Re: Can't get GEM

Anonymous — Fri, 27 Nov 2015 04:24:45 GMT

they said it's because my tv runs via a PVR (doesn't everyone's???)

ahhh. no. not all tvs need a

set top box.