topic Re: Medibank Private in Community Spirit

Medibank Private

nicnacs_4u — Tue, 08 Nov 2022 21:21:10 GMT

I am a member of Medibank Private and I was wondering who else is and what are they going to do about it? I am also an Optus customer so I am waiting now for the 3rd one! Tia

Re: Medibank Private

ambercat16 — Wed, 09 Nov 2022 00:46:58 GMT

I'm with ahm so got caught up in the Medibank Private data theft issue. I might be being very naive but apart from being extra cautious about emails and potential scams, I don't think there is anything I really need to do.

Re: Medibank Private

not_for_sale — Wed, 09 Nov 2022 03:13:51 GMT

There is quite a lot in the media today on this. They are recommending actions to be taken immediately, such as:

Request a new Medibank card with a new number.

Change important passwords and ensure the accounts have multiple authentications included.

Monitor accounts and report any suspicious activity.

Be extra vigilant in looking out for scam contacts.

The below link is to a media article outlining what affected customers need to do NOW, and includes the relevant departmental contact details.

https://www.dailymail.co.uk/news/article-11405643/Medibank-hack-9-7million-customers-need-NOW.html

Re: Medibank Private

not_for_sale — Wed, 09 Nov 2022 03:40:37 GMT

Despite what I wrote in the previous post, I contacted Medibank about the cyber attack. I asked if it was correct that customers should request a new card and number. The man stated NO. It was very clear that he was reading from a script and was being careful with his words. He did however recommend key passwords be changed with multiple verifications included. He said the current advice from Medibank is to visit their website and click on the link to "Cyber event updates and support".

Re: Medibank Private

janeababe — Wed, 09 Nov 2022 05:36:43 GMT

Re: Medibank Private

not_for_sale — Fri, 11 Nov 2022 04:05:59 GMT

"Prime Minister Anthony Albanese has confirmed Australian authorities know who is behind the Medibank cyberattack and what country they are from."

https://www.9news.com.au/national/medibank-hack-update-prime-minister-claims-authorities-know-who-attacker-is-and-what-country-is-responsible/129b5061-341e-4956-af48-c9d537665433

Re: Medibank Private

janeababe — Fri, 11 Nov 2022 07:41:38 GMT

I watched it on tele. I doubt it’s true, tbh. Just trying to quieten the storm of outrage from the people.

I would image, if these hackers are this good, then they certainly wouldn’t be allowing cybercrime authorities to be able to track them down 😂😂😂.

Re: Medibank Private

sandypebbles — Fri, 11 Nov 2022 23:22:59 GMT

Very much agree

Or the 'people' they busted, if there really were any, are a decoy

Re: Medibank Private

domino-710 — Fri, 11 Nov 2022 23:36:13 GMT

Well - they say they know - who - we'll have to wait and see.

But - let's face it - if you can ' hack ' - you can be ' hacked '.

Re: Medibank Private

papermoon.lady — Sat, 12 Nov 2022 01:58:55 GMT

https://www.9news.com.au/national/government-cyber-security-medibank-hack-cybersecurity-australia-national-news/b6cd0227-6c20-43ed-8fd1-a884330c3316

Re: Medibank Private

bryzen — Sun, 13 Nov 2022 01:11:07 GMT

https://www.canstarblue.com.au/electricity/energyaustralia-data-breach/

Re: Medibank Private

k1ooo-slr-sales — Thu, 15 Dec 2022 09:32:35 GMT

I got a letter about the data breach from AHM yesterday.

I called and told them I have never been a member of AHM. They wouldn't discuss the letter unless I confirmed my identity by full name and d.o.b.

I told them I have been with my current health fund for about 30 years and that I was only ever with one other fund before them and it was not AHM.

I know they have my full name and posting address as the letter as addressed to me by my full name. I told them I wasn't comfortable providing d.o.b. as I was really just calling to enquire as to why thy had me on their files.

I asked them if they could tell me my birth month so I could know if they have my d.o.b. on record, but they would not.

After a couple of minutes where I outlined my reluctance to give my d.o.b. and them saying they could not progress the call unless I provided it I said the only way the could have my data was if AHM took over or merged with my previous health fund. It was at this point that they asked me if that fund would be xxxxxx fund to which I corrected her with the correct full name of my previous fund.

So, AHM merged with my previous fund, a fund I have not been with for 30 years, and the AHM person I spoke with told me that government regulation required them to hold on to the data of previous members. Unbelievable!!!!!

The good thing for me is that I did confirm my d.o.b. to find out what data was ‘stolen’ and it was only name, address and member ID number. Nothing of any consequence as email and mobile phones were not around back then and and they did not have driver licence, passport or banking details and the Medicare card I had back then had long expired.

I asked what compensation they would offer me . . . to which she laughed. I asked for maybe a mug or stubby holder and she still said no 😕

Re: Medibank Private

countessalmirena — Thu, 15 Dec 2022 09:54:18 GMT

Oooh, business opportunity!

Mugs and T-shirts emblazoned with the legend: “My Optus/Medibank/Telstra/etc data was stolen and posted on the dark web, and all I got was this mug/t-shirt.”

Re: Medibank Private

domino-710 — Thu, 15 Dec 2022 22:32:23 GMT

So did I K1 - mine too was an interesting phone call.

My policy ended in 2003. lol

There are several - doing an investigation on class action.