topic Re: eBay PROTECTS ROGUE SELLER! in Buying

eBay PROTECTS ROGUE SELLER!

oinks308 — Fri, 12 Sep 2014 04:11:35 GMT

Okay it seems I have violated eBay's Rules by naming and shaming a Seller who RIPPED OFF FORTY SELLERS IN ONE MONTH! It seems I have violated EVERY Rule set in place to PROTECT ROGUE SELLERS... I cannot find my original Post here, so here we go again! Let's see WHAT Violations I commit this time TRYING to see IF eBay will protect THEIR Customers who keep thier Business afloat!

eBay stated that they are "Watching this rogue Seller and if he continues THEN they will take action..." WHAT THE ****???

There were 23 NEGATIVE and 17 NEUTRAL Feedback left AFTER he decided to go abroad, and on his return he has made NO ATTEMPT to contacting his Customers to replace or refund, Feedback states by many he has NOT RESPONDED to their contact attempts! And this is not enough to show he is;

A LIAR! A THEIF! AND NOT TO BE TRUSTED?????

I emailed him SEVERAL TIMES Asking where was my Case? NO REPLY!

After I left NEGATIVE Feedback;

The Seller gave me a sob story explaining he was away for an emergency and the guy he employed stuffed up, asking me to reverse the Negative Feedback and PROMISED ASAP the Case would be sent out to me Priority Post within days...

I felt sorry for him thinking maybe he was in a spot of bother; so I messaged him back to arrange to remove the Feed back, NO REPLY!

Messaged again, explaining he needed to contact me to remove the Negative Feedback; NO REPLY!

Messaged again, Copy and Pasted eBay Rules and the procedure to remove Negative Feedback; NO REPLY!

Waited until the day the Case was suppose to be here at the latest, Messaged him the NEXT Day stating it had not arrived; NO REPLY!

Messaged again to tell him he deserved the Negative Feedback, NO REPLY!

Contacted eBay believing they would have the Power to remove money from HIS Account like they DID TO ME one time, seeing as he is still actively SELLING the SAME items to OTHERS! HA! All this rubbish I read where eBay protects the buyers and rips off the Sellers is total NONSENSE!

They suggested I contact the Seller... HELLO? IS ANYBODY UP THERE??

I replied explaining; YEAH SURE! He hasn't replied to me now so WHY would HE CONTACT ME to sort this out? HE HAS MY Money as well as the money from THIRTY NONE OTHER EBAY BUYERS! WHY would he even CARE?

eBay explained that he would have MY Details as well as I would have his, being interstate will REALLY Help when he refuses to HONOUR HIS PART OF THE DEAL!

I had plans of starting an Online Business with eBay, well I now realise I am far better off staying with the Large Free Online Selling Pages and WHY they are doing so well in comparison...

It is a JOKE!

Re: eBay PROTECTS ROGUE SELLER!

i-love-my-sheep — Fri, 12 Sep 2014 08:32:03 GMT

I wonder if the 8 he sold after yours have been delivered? I have learned over the past few months that dodgy sellers are allowed to continue to operate, regardless of what crimes they commit. In fact, dodgy sellers can even have their closed down accounts reinstated so they can continue with their fraudulant trading. Same dodgy sellers are allowed to 'buy' their own items from the other account with the sole purpose of increasing feedback scores.

I have found that no amount of evidence and no amount of reporting can get these sellers stopped.

Yet, at the same time, eBay will happily impose a permanent ban on a seller because he ran out of stock. A long term seller with high feedback and a 4.9 star rating.

I will assume that you paid with PayPal? Open up an item not received case and then escalate it, because at least then you will have a much better chance of getting your money back. It will also give the seller yet another defect against his account. Given the amount of neutrals and negatives he's received just in the last month alone, by rights, his account should be shut down soon. That's if eBay sticks to their guns and shuts people down for getting too many defects........which is what has happened to a long term seller on the seller forum at the moment.

Good luck with it all.

Re: eBay PROTECTS ROGUE SELLER!

springyzone — Fri, 12 Sep 2014 06:47:16 GMT

I just went in to have a look and you're right. That is one dodgy seller alright.

And what is more, he has runs of negative feedback going back quite a while, by rights he should not still be on ebay if things were fair.

From some of the feedback, it seems his items are pretty poor quality even if you do receive them.

I am so glad you didn't reverse your feedback. Personally, I would never reverse a negative till I had the item in my hands.

I hope you are able to lodge a dispute for item not received and at least get your money back that way. I think with paypal it should be possible, especially if he fails to answer them the same way he ignored you.

But the bottom line is he can say whatever he likes but if you don't receive the goods, paypal should reimburse you.

Good luck.

Re: eBay PROTECTS ROGUE SELLER!

foxette-in-sox — Fri, 12 Sep 2014 08:25:31 GMT

You have 45 days in which to open an item not received dispute through Paypal-have you done that yet ?

Once the dispute is open, you can immediately escalate to a claim. If the seller fails to provide Paypal with a valid tracking number within 10 days of you escalating to a claim, you will receive a full refund.

So what exactly have you done to protect yourself and get your money back ?

Re: eBay PROTECTS ROGUE SELLER!

phorum_junkie* — Fri, 12 Sep 2014 08:54:05 GMT

Nobody can protect the sellers if the buyers protects themselves by using Paypal and opening disputes within the timescale allowed.

Re: eBay PROTECTS ROGUE SELLER!

putney32 — Fri, 12 Sep 2014 10:06:19 GMT

aPaypal claim will get your money back, no worries

did the 10 neutral and 6 neg and 4 retracted feedbacks he already had when you purchased your cover not put you off buying??

if not, why not? what persuaded you to fly in the face of fact and trust him anyway?

Re: eBay PROTECTS ROGUE SELLER!

oinks308 — Fri, 19 Sep 2014 14:00:59 GMT

When I purchased, he was a 100% Seller with no Neutral or Negative Feedback. It was during the month ro so of no contact he later claimed he was away and the guy he left in charge stuffed everything up for him, but what made me suspicious was the item was due for Delivery from within Australia AFTER the allotted time for leaving Feedback, hence why I pushed him then left Negative Feedback beforehand.

eBay are a joke in how they have dealt with this, I was waiting for my funds to upload in Paypal, so thought I would do the 'right thing' and pay earlier via bank transfer. NOW I realise with eBay it is TO HELL for anyone who dares to PAY a Seller without using THEIR precious Paypal! IF eBay did not play the money market for close to a week with MY money and uploaded it INSTANTLY the SAME time THEY Transfer it from MY Account to THEIRS then I would not have needed to pay via the bank Transfer!

THEY TOOK MY MONEY yet they still make you wait around a WEEK sometimes a little longer for the funds to clear? IT IS A JOKE!

Also regards the dispute, my previous Post was removed for disclosing information so I do not know WHAT I am allowed to say? All I know is that ebay is stating that when I opened a case against him, it was ONLY to leave Negative Feedback, NOTHING about getting a Refund or MY Item I paid for Delvered??? I DEMANDED a Refund or MY Item Delivered, but none of that matters as eBay are sitting on their thumbs hiding behind their own Terms...

Okay so I lost under $20.00 but I BET eBay TOOK their FEES from the Seller! And whilst dodgy Sellers continue selling and scamming eBay continues to receive their Fees so to hell with the little people WHO MAKE UP EBAY!

NOT HAPPY!

Re: eBay PROTECTS ROGUE SELLER!

lyndal1838 — Fri, 19 Sep 2014 15:43:08 GMT

Why on earth do you transfer funds into your paypal account before paying the seller.

Link a bank account and/or a credit card to paypal and pay the seller immediately. If you have a credit card or Visa debit card linked to pp even you payments from your bank account will be instant to the seller, and you have paypal protection.

Re: eBay PROTECTS ROGUE SELLER!

dylan11235813 — Fri, 19 Sep 2014 16:44:41 GMT

I have no idea what ebay do these days but paypal wont just hand out money. You should read the paypal disclaimer. Paypal protection doesn't mean you will get your money back if something doesn't arrive. There is another huge story with this as well..

Re: eBay PROTECTS ROGUE SELLER!

oinks308 — Sat, 20 Sep 2014 03:25:54 GMT

I have a Bank Account linked to my Paypal...

I upload money then NORMALLY it take 5 to 7 working days for MY money to appear IN MY Paypal Account... (I KNOW they alsp play the money Markets like the Banks but INSTANTTRANSFER IS INSTANT SO SHOULD APPEAR INSTANTLY!)

I was a few days in and my Son desperatley needed a Case for his Sony Xperia after forking out $255.00 for a New Screen to be fitted.

The Seller was the ONLY ONE in Oz selling the Armour Case and accepted Direct Transfer, KNOWING it would/could be close to another Week before my Paypal Funds appeared in my Paypal Account I took a punt on a 100% Seller claiming he is in Australia and bought it via the Direct Transfer.

It was later I noticed the time for arrival exceeded that of buying from China! The Seller HAD TO HAVE KNOWN he would be abroad for THAT period of time! Upon his Return, he had an Account FULL of Money, so WHY send the items to the Buyers? SCREW THE BUYERS! Trade as usual with ONE message stating someone else screwed up begging to reverse the Negative Feedback and he would send pronto...

HE IS A THEIF!

I EXPECTED EBAY (not Paypal) To force the Sellers Hand to DELIVER to the FORTY Customers or CLOSE his Account... NADA! NICHT! ZILCH! Thanks for NOTHING eBay!

BTW: I EXPECT that possibly the other 39 most likely did pay using Paypal as would I have done if it doesn't take such a pathetically long periodof time to Clear MY Money...

Re: eBay PROTECTS ROGUE SELLER!

oinks308 — Sat, 20 Sep 2014 03:33:08 GMT

*** The other Buyers also stated: "No Reply to Messages" "No Item Delivered" and so on so despite everything, the Seller just plain did NOT SEND TO HIS Customers! None of us received replies UNTIL AFTER his return...

Now; the time to leave Feedback fell AFTER the time allowed (60 Days) I left Feedback EARLY because I smelt something rotten AND I have been caught a couple of times this way before, impossible to leave Feedback AFTER the 60 Days (or whatever it is) so nothing you can do... Never received my items then (from China not oz) and never received any Feedback from the Seller.

HOW MANY other Buyers made the same mistake I made earlier and waited until it was time for the item to arrive, which just so panned to be AFTER it was possible to leave Feedback...

IMHO he KNEW WHAT he was doing... End of Story. Lesson Learnt. eBay SUCKS when it comes time to seeing what is right and what is just plain dishonest!

Re: eBay PROTECTS ROGUE SELLER!

oinks308 — Sat, 20 Sep 2014 03:38:01 GMT

Dammit! Wound up!

I meant; there was FORTY Buyers who left Feedback, "HOW MANY did NOT get to leave Feedback" making my earlier mistake of waiting until the date of delivery THEN attempting to contact the Seller...

I feel the number would be higher than the 40 who left Negative and Neutral Feedback...

Re: eBay PROTECTS ROGUE SELLER!

foxette-in-sox — Sat, 20 Sep 2014 04:20:52 GMT

Report the seller to Online Fraud squad using following link-3rd option down.

I've done it successfully. You will need to fill out some paperwork and have it signed by any police officer, then you post it off and let cops deal with it.

I'd do it as a matter of principle even though you said it was only $20 ? A thief is a thief.

The site is run by QLD police but covers all of Australia.

http://www.police.qld.gov.au/programs/cscp/eCrime/internet/report/

Re: eBay PROTECTS ROGUE SELLER!

the_great_she_elephant — Sat, 20 Sep 2014 08:04:32 GMT

I still don't understand why you transfer money from your bank account into your paypal account before paying. I have a bank account (and credit card) linked to my Paypal account,. Because I don't sell, I have $0 (zero) in my Paypal account. When I want to buy something on ebay I simply click onPaypal as my payment method and Paypal take the money from my bank account.

Re: eBay PROTECTS ROGUE SELLER!

oinks308 — Sat, 20 Sep 2014 10:19:09 GMT

.............................

I do not understand how this works? If I have $0.00 in my Paypal Account and try to purchase anything using my Paypal, I normally get a message stating I have insufficient Funds... I NEED to upload money to have money available...

I phoned Paypal and they explained to me; if I do not wish to wait, obtain a Debit Card to my verified Bank Account to make purchasing quicker and easier if I had unavailable funds in my Paypal Account, so I did. (I refuse to possess a Credit Card)

Problemo;

I COULD Purchase items from Sellers by using my Debit Card (like Direct Bank Transfer) but still needed to wait until the money uploaded from my Bank Account into my Paypal Account and cleared before I could use Paypal. I had assumed that using a Debit card would speed up the upload of my funds from my Bank Account to my Paypal Account but was wrong or had misunderstood what I was originally told by Paypal on the phone...

I had phoned Paypal back again, explained that I obtained a Debit Card linked to the verified Bank Account I use for my uploading of funds to Paypal (which I had to pay my Bank $4 each month to have) only to discover it was an aroundabout way of using my Bank Account to pay for the item...

Paypal told me, in no way, could I upload the money any faster to my Paypal Account via my Debit card and to use my Paypal to make purchases, I would still need to wait the normal waiting period for my funds to clear in my Paypal Account to use Paypal to make any purchases, which for me (the transfer period) is ALWAYS longer than what they state.

So I cancelled my Debit Card and stuck to;

Going to my Bank Account I use for Paypal

Transferring the Amount I wish to upload to my verified Bank Account

Going to my Paypal Account

Then uploading the money from an approved Australian Bank Account to my Paypal Account

Then I get the usual message that it will take x amount of days (then normally add another 2 or 3 working days - usually it takes around 8 to 11 days all up before I receive a notice stating the funds have cleared)

I would post a paste and copy of my last transaction uncluding dates etc but I was warned if I did another copy and paste of correspondence I would have my Post automatically deleted...

I use a verified Account and leave $1.00 in it assuming Paypal could not take more thanwhat was in my Account, last year I had an issue when Paypal removed around $10.00 or so from my Account leaving me in arrears and having to pay a Fine! I challenged the withdrawal via my Bank and Paypal, but they notified my Bank to check my Records as I owed them money, the Bank could not find anything supporting this and I do NOT know HOW I owed Paypal money? I am very wary these days after reading many horror stories of people having their Accounts cleaned out of everything they held in there and fighting a losing battle to get it back, youdo NOT need to have Funds in your Account for them to withdraw MORE than what is in your Account...

I always knew that Sellers and often Buyers could be dishonest, but I do not have a great faith in the whole anymore after my previous experiences...

Re: eBay PROTECTS ROGUE SELLER!

jensmanchester-australia — Sat, 20 Sep 2014 11:51:14 GMT

The reason you can't do an instant payment through Paypal is because you don't have a credit card on file.

You can link a bank account to your Paypal account but the payments would be what are called echeque payments. Basically that means that you would authorise Paypal to withdraw the funds from your bank account on your behalf. The funds are then transferred into your Paypal account which takes a few days. Once the funds have cleared into your paypal account the seller is then paid.

It would probably take about the same time as what you are doing now so from a sellers point of view they wouldn't be getting paid any quicker.

If you are comfortable doing it the way you are then I would just continue doing it that way.

Re: eBay PROTECTS ROGUE SELLER!

i-love-my-sheep — Sat, 20 Sep 2014 13:53:51 GMT

That seller has been discussed on the sellers forum today too. It's under the topic of "one must start to question how this is allowed".

In view of that, I'd be taking it further and reporting them outside of eBay. It's gone beyond being a rogue seller now.

Re: eBay PROTECTS ROGUE SELLER!

oinks308 — Sat, 20 Sep 2014 15:25:45 GMT

The reason you can't do an instant payment through Paypal is because you don't have a credit card on file.

Thankyou Jen that makes sense, except for the few days part, if eBay allowed me to Post the correspondence I could show that the last upload took 8 days to be notified it was ready to use in my Paypal Account, for me that is around the average time it takes, it has taken longer in the past however, and my money disappears INSTANTLY from my Bank Account when I do the transfer via Paypal...

I have read online before regards Banks etc that Direct Transfers are just that, direct, and instant! There is NO need to wait even a day, the mere fact they have taken the money from my Account and transferred to theirs is proof that the money IS/WAS THERE...

Paypal IS Playing the Money Markets investing their Customers Funds to make more money, simple as that... THAT is why it takes more than a WEEK for OUR Funds to magically appear back into OUR Paypal Account...

Re: eBay PROTECTS ROGUE SELLER!

lyndal1838 — Sat, 20 Sep 2014 18:01:40 GMT

If you have a bank account with a VISA debit card attached it will act as a credit card and your payment will be instant to the seller.

Please try and understand what you are being told as the way you are transferring the funds into your paypal account is painfully slow and likely to give you more problems in the future.

The VISA debit card gives you similar buyer protection to a credit card if a paypal claim goes wrong.

Re: eBay PROTECTS ROGUE SELLER!

oinks308 — Sat, 20 Sep 2014 18:34:00 GMT

I understand, but after a lifetime of living in debt to plastic and finally escaping the clutches, I refuse to use ATM's or possess anything remotely related to Credit or a Plastic Card... I am poisoned by it... I refuse to even hold a Debit Card these days and Bank via a Bank Book over the Counter with the odd Online Transfer (due to my Disabilities where it is very hard for me to walk most days).

I have lived and grown with the technology around me for the past 53 years, and have grown to dislike it, maybe I am just growing old and grumpy, so I am going back to a more simple way of life. Happily; within a few months, I am going to live in a 3rd World country in a small Bamboo and Palm Leaf Hut, away from Television, away from the Internet, away from technology, away from the aggravation, living a a very basic simple life...

Honestly; I believe nothing will come of eBay in regards to this, it is not that they are a Toothless Tiger, they are the almighty Tiger busy raking in the almighty Dollar, albeit at times, as some would deem; by dishonest means if necessary, so they could not care less about the little guy when the bigger entity will keep raking in the profits for them, honest or otherwise.

I think it is time I walked away and put this one to bed.

You win eBay!