topic Re: Does anyone else see a problem with this https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Pl in Buying

Does anyone else see a problem with this https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Plus-2

laurie6112 — Tue, 30 Jul 2019 05:32:59 GMT

When you commit to purchse the check out shows you have purchased a 64GB SD card not a 256GB card

Re: Does anyone else see a problem with this https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Pl

laurie6112 — Tue, 30 Jul 2019 05:34:17 GMT

link not displayed in my firsty post

https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Plus-256GB-Class-10-microSDXC-UHS-I-Memory-Card/18032168638?iid=163693923630

Re: Does anyone else see a problem with this https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Pl

Anonymous — Tue, 30 Jul 2019 05:38:12 GMT

Looking at the seller's feedback, I am not surprised

I would not consider buying from them at all, especially since a lot of their neg feedback is about memory cards

Re: Does anyone else see a problem with this https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Pl

twyngwyn — Tue, 30 Jul 2019 05:46:53 GMT

Report the listing

Re: Does anyone else see a problem with this https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Pl

laurie6112 — Tue, 30 Jul 2019 06:03:02 GMT

OK, would love to do that but I'm over 64 years old and am scrathing my head trying to work out how to do just that

Re: Does anyone else see a problem with this https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Pl

laurie6112 — Tue, 30 Jul 2019 06:09:46 GMT

I managed to find the link to report the item but then the options available for reporting do not describe what is so obviously wrong

Hmm too hard

Re: Does anyone else see a problem with this https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Pl

go-tazz — Tue, 30 Jul 2019 06:11:41 GMT

You can also contact eBay and talk to them that way.

This gives you their direct links without having to go through their rigmarole:

https://www.ebay.com.au/help/home

Just keep in mind that the Call option is only available during business hours,

(8 am to 9 pm Mon to Fri and 8 am to 5 pm on Sat and Sun).

Have us call you seems to be the best option.

Just scroll to the bottom of that page.

Re: Does anyone else see a problem with this https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Pl

kopenhagen5 — Tue, 30 Jul 2019 06:29:00 GMT

Reported it for you.

Re: Does anyone else see a problem with this https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Pl

laurie6112 — Tue, 30 Jul 2019 07:28:59 GMT

thanks for that , very much appreciated

great to see there are still some nice people in the world

Re: Does anyone else see a problem with this https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Pl

brerrabbit585 — Tue, 30 Jul 2019 08:31:36 GMT

Sorry, but it ISN'T the seller doing that - it's ebay. The seller has absolutely no control over it and probably no knowledge of it either.

It's one of ebay's latest ideas of mixing the details from several listings to make one composite listing. You have to click on the link "see details" to see the seller's actual listing, which is for - surprise, surprise - a 64 GB card.

Why anyone would buy it without clicking the see details link is beyond me. That type of listing is pretty obvious once you've first seen them because they show a little bit further down "All listings for this product". The 64 GB card is the first listing shown.

If the seller has received negatives from people who've bought the product through ebay's composite listing they're totally unfair negatives.

Re: Does anyone else see a problem with this https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Pl

Anonymous — Tue, 30 Jul 2019 08:38:15 GMT

Negs are mostly for never sending things at all, sending broken/faulty things or that the buyers say are fakes (and ignoring messages about problems)

I know that eBay to indeed do the stupid things you have mentioned and have seen it many tmes, but the negs in question certainly seem to be earned by this seller

Re: Does anyone else see a problem with this https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Pl

brerrabbit585 — Tue, 30 Jul 2019 08:43:56 GMT

I can understand that but it's completely unfair to report a listing that the seller didn't even create! Plus it's just wasting ebay's time when there are far more important things they should be doing.

Re: Does anyone else see a problem with this https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Pl

laurie6112 — Tue, 30 Jul 2019 08:59:47 GMT

I agree it is unfair to report the seller, but how do you report deceptive advertising in one post you blame ebay for using these tactics then state it's wasting ebays time reporting it.

In the 10 years I have been buying from ebay if there were several different options you were given a drop down list to select from

in this instance my understanding is (was) that I committed to buy a 256Gb SD card.

Yes I'm guilty of not checking what appeared at the check out BUT I have never had an instance in past where the item in the basket was different to the item displayed for sale and this was my first purchase where I did not check the bill.

I did and always do take a screen shot before I purchase just in case.

The seller has offered for me to return the item for a credit.

My first assumption when I saw the discrepency via the purchase confirmation was there had been a legitimate mistake with the preparation of the advert.

If this is ebay's new tactics then I believe ACCC should give them a wake up call.

Why should it alway's have to be buyer beware.

Going by the feed back the seller has received I may not get the item yet.

Re: Does anyone else see a problem with this https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Pl

brerrabbit585 — Tue, 30 Jul 2019 09:15:52 GMT

It's a new format listing that ebay brought out a while ago, especially for electrical/electronic items, but also some other categories. They're doing it so that when you search they only display a handful of listings, not bring all the similar listings. If you google something on ebay you often find these types of listings as well.

Where you see a dropdown list that's because the seller has done it that way and is providing a choice, but when you see a listing in this particular format it's ebay doing it and you have to click on See Details to get to the real listing. The words in these types of listing titles is a compilation of words from several different listings for supposedly same items, but in this case ebay have really messed it up.

It's one of ebay's worst ideas and it's creating problems for sellers because of unsatisfied customers, but it's not the seller's fault.

Re: Does anyone else see a problem with this https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Pl

digital*ghost — Tue, 30 Jul 2019 09:18:04 GMT

brer is 100% correct - the listing format you link to is a composite listing, and ebay is slowly trying to introduce this format to the site (starting with electronics, mostly, but it will eventually spread site-wide), and they have been having teething problems like this since the beginning, because the shift from multiple listings for the same item from different sellers, to one listing for the same item, has not been implemented perfectly.

They group by product identifiers, and use one title for all listings under that product identifier.

This results in some having completely incorrect titles, prices etc, for the products on display. To avoid it, never just add to cart from a listing like that - always click the "see details" link - you'll see that if you click it on this listing, the original listing appears and the title very clearly says 64GB.

However, I would encourage you to complain to eBay - they need to understand these issues and try to formulate a way to avoid it.

Edited to add - @brer - I was too slow,

Re: Does anyone else see a problem with this https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Pl

brerrabbit585 — Tue, 30 Jul 2019 09:37:18 GMT

It's worth repeating!

Not clicking on 'see details' is no different to not reading a description, and it's really stupid not to read a description because the items could be new but 'seconds', damaged, missing a part, or whatever. You only find that our by reading the description.

Re: Does anyone else see a problem with this https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Pl

laurie6112 — Tue, 30 Jul 2019 12:32:32 GMT

I'm still struggling with the concept that you can offer for sale an item that seems to be fully described within the promoted page BUT to confirm that it is actuall what you are buying you have to click on see details.

In this instance I can see

Samsung MB-MC256GA/APC EVO Plus 256GB Class 10 microSDXC UHS-I Memory Card .....and then

Your pick

AU $19.70Free postage

Brand New condition
• 60-day returns - Free returns

Product Type microSDXC Memory Card Class Grade 3, Class 10 Series EVO Plus Usage Application Mobile phone, Smartphone, Tablet, etc Interface UHS-I, compatible to HS interface

Every thing I needed to know is in the original page description

But then the details can be completely different to the advertised item. when you click on "BUY".

I seriousely can't remember if I could have backed out of the transaction once I clicked on " But it Now"

and am not prepared to try again because I do not want another one.

The system is flawed and indefensible and probably illegal if not immoral and in no way am I blaming the seller as stated before

Re: Does anyone else see a problem with this https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Pl

davewil1964 — Tue, 30 Jul 2019 12:58:38 GMT

It may well be indefensible and immoral, but now you know how to select what you want.

If you choose not to do that, then that is your choice, and you own the consequences.

I realise a click might well take a few seconds of your life, but those are dwarfed by the amount of seconds you have spent bewailing the state of multiple listings on this board,

I know where I'd rather spend my seconds.

Re: Does anyone else see a problem with this https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Pl

laurie6112 — Tue, 30 Jul 2019 13:37:18 GMT

well said.

once bitten twice shy

a cheap lesson really, could have been a lot worse

I could have offered to buy a 200 series Landruiser and ended up with a LDV T60

Re: Does anyone else see a problem with this https://www.ebay.com.au/p/Samsung-MB-MC256GA-APC-EVO-Pl

digital*ghost — Tue, 30 Jul 2019 14:07:27 GMT

@laurie6112 wrote:
I'm still struggling with the concept that you can offer for sale an item that seems to be fully described within the promoted page BUT to confirm that it is actuall what you are buying you have to click on see details.

Imagine a series of books - lets go with Harry Potter.

Now, you may know this already, but there are 7 different books in the original series of Harry Potter books. If you look on ebay for "Harry Potter and the Goblet of Fire" or "Harry Potter and the Order of the Phoenix", you'll see a bunch of listings for these books, generally being sold separately.

Of course, some of the releases of books for the Harry Potter series were box sets, containing all 7 books, so imagine if you go into a book store and say "do you have "Harry Potter & the Half Blood Prince?" (a standalone book title), but the shopkeeper says yes and shows you a box set of all 7 books. It's technically in there, but the box it's in isn't quite what you asked for. This is basically what eBay is doing - showing you everything under the "Harry Potter" name, even though you asked for something more specific.

Now imagine that when a seller lists a memory card, and then another sellers lists a memory card of the same brand, eBays collects them together like a box set, even though they have different titles and specs and are actually sold separately. They give it one title, like the box set wouldn't be a list of each individual Harry Potter book title, it would say "Harry Potter Complete Series", then show the contents on the side, and you'd have to look there to see individual titles.

Now imagine eBay is incompetent (this should be easy) and can't seem to get this collated listing idea to work properly, resulting in some "Harry Potter and the Philosopher's Stone" books being slapped with "Harry Potter and the Chamber of Secrets" stickers, so you have to peel of the stickers to see the real title.