topic Re: Can I remove an item list that I didn't pay for it? in Buying

Can I remove an item list that I didn't pay for it?

jeongyeose_0 — Mon, 19 Aug 2019 07:58:50 GMT

Can I remove an item list from the cart that I didn't pay for it?

The system pop-up says "You can't remove items that you've already committed to buy. Please go to checkout to pay for these items. If you want to cancel this, visit Customer Service."

Please give some advice.

Thank you.

Re: Can I remove an item list that I didn't pay for it?

kopenhagen5 — Mon, 19 Aug 2019 08:07:26 GMT

If you have purchased then you have committed to buy and cannot cancel.

But if you only clicked add to cart then just select the remove option next to the item.

Re: Can I remove an item list that I didn't pay for it?

lyndal1838 — Mon, 19 Aug 2019 08:08:10 GMT

Just what the message says.....you have committed to buy so you cannot remove the items from the cart. Either pay or expect an Unpaid Item case to be opened against you.

You can ask the seller to cancel the transaction but they do not have to do so.

Re: Can I remove an item list that I didn't pay for it?

Anonymous — Mon, 19 Aug 2019 08:24:47 GMT

You asked for advice

If you buy something, you need to pay for it. eBay is not a game

If the message says you have committed to buy, you need to pay

It is not up to customer service, it is up to the seller if they are willing to cancel or not

Re: Can I remove an item list that I didn't pay for it?

Anonymous — Mon, 19 Aug 2019 08:26:06 GMT

Also, you are posting on the member to member forum for Australia, are you still in South Korea or are you here now?

Re: Can I remove an item list that I didn't pay for it?

collect247 — Tue, 20 Aug 2019 00:30:20 GMT

I complained about this issue the other week lol.

Even when you just put some items into the cart and then you try to remove them it says sorry you need to pay for the item.

Have not committed to buy so you should be able to remove it, but just another ebay glitch.

My issue has been fixed but it looks like OPs hasn't.